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BetterFeedback - AI tool to analyze qualitative customer feedback | Product Hunt

 2 years ago
source link: https://www.producthunt.com/posts/betterfeedback
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BetterFeedback

AI tool to analyze qualitative customer feedback

Free Options
BetterFeedback helps product teams better understand customer needs and discover in real-time what they are struggling with based on qualitative data. Add your reviews, support tickets, conversations, etc. and find out what users are saying and why in seconds.
Shopify Editions, Summer 2022
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Explore new tools for building for our millions of merchants

✋Hello again, Product Hunt!

We have a SaaS tool we initially used for our purposes, and we want to share it with you now. We have spent the past 10 months building the tool and having many conversations.

We created it to help: - ✨ Quickly and conveniently get insights you've been missing from your customers' feedback - from reviews, support tickets, Intercom conversations, NPS surveys, and much more. - ⏱️ Stop wasting time poring through 1000s of conversations to interpret it. - 🤗 Create better user experiences based on insights from your customers. - 🤔 Build better products by understanding what your customers really want, think, and feel. - 👊 Know your competitors' weaknesses.

Our AI (powered by GPT-3) generates an answer based on the feedback in the form of a summary. You can discover what your customers are struggling with in real time.

We have a 7-day free trial, no credit card required, so you can play with the tool and give us your feedback. We have a special discount of 30% off our tiers (coming in at $24/month and $119/month for the most common usage tiers) for our first 50 paying users from Product Hunt with the code PRODUCTHUNT30 for your first three months ✨

🎯 You can check our public roadmap here: https://betterfeedback.ai/roadmap

We will be hanging out here and in our Slack community (https://betterfeedback.ai/slack) all day today.

If you have any questions, feel free to reply below, chat on Slack or DM me on Twitter @muszynski_rafal. I will be happy to connect with you!

Don't hesitate to reach out with any questions or if you need any help getting started.

Enjoy! 🚀 Rafal and Maciek


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