SAP Service and Asset Manger 2310 - Delta-Sync Iss...

Dear community

I am facing a bit of a strange issue. Maybe someone else experienced something common.

Since 1 month we are using SSAM2310. We did some frontend changes which are working fine. But as soon as i try to include the i18n_de file via CIM, the delta-sync is not working anymore. The delta-sync interrupts within 1-2 seconds with following message ("Error: Communication with the server failed for the download operation with status code: 500" / see also appendix). In the common traces and logs i am not able to find any hints which tell me a bit more about this issue. There is also no request which ends up with an error. First 3-4 requests against the ONLINE-Service are working fine, the sync just stops without seeing any errors in the traces.

I already double-checked the i18n file couple of times if there are any spelling-mistakes, cryptic signs or any regexp-problems which can lead to this problem. But everything seems fine to me.

If i remove the entry for i18n in the CIM again and make a deployment, everything is working fine again.

Maybe here is someone who had to deal with a common kind of issue.

Many thanks in advance.

Tobias