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In Enable Now when creating a new recording the cu... - SAP Community
source link: https://community.sap.com/t5/human-capital-management-q-a/in-enable-now-when-creating-a-new-recording-the-cursor-shows-in-a-different/qaq-p/13603185
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In Enable Now when creating a new recording the cursor shows in a different position
Explorer
Tuesday
I have a user who when he does a recording (uses the SAP GUI Signature profile), where he selects the cursor on the SAP screen, it is showing in a different area in the recording. Please see attachment for example. Noone else has advised of this issue and it works fine when I do it on my machine.
Accepted Solutions (0)
Answers (1)
Advisor
Tuesday
The user Windows Desktop scaling is probably not set to something that SAP Enable Now expects. Or, if the SAP GUI runs inside Citrix, then it's Citrix applying the custom scaling.
Check if the SAP Enable Now shows a warning after the user selects the SAP GUI screen when starting the recording.
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