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Creating a Drama-Free Workplace - Anna Maravelas | Miniwise
source link: https://www.nextbigwhat.com/ideas/creating-a-drama-free-workplace-anna-maravelas/
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The Four Ways To Assert Yourself
When you act assertively, you can combine that attitude with either anger or warmth in four ways:
- Angry and assertive – People who use this approach demean and insult others. This behaviour is rare in most workplaces.
- Angry and not assertive – People who use this tactic mix hostility and low assertiveness to create an attitude of “cold contempt.” Eventually, employees may avoid or conspire against each other.
- Warm and not assertive – People who act this way are often seen as “doormats.”
- Warm and assertive – Unlike the first three combinations, this mixture can yield positive results.
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