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Citi Vs. Wells Fargo: Which Bank Is a Good Match for You?

 1 year ago
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Citi vs. Wells Fargo: Which bank is a good match for you?

Updated
Dec 28, 2022, 10:54 PM
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Compare Citi vs. Wells Fargo
  • 5edaabeb3ad8611c6300e84d?width=400
    Citi® Accelerate Savings
  • 5ed5592f3ad86130981ab778?width=400
    Wells Fargo Way2Save® Savings Account
Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.
Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.
Editor's Rating
3.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY) Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.
3.40% (varies by location)
Minimum Deposit Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.
Editor's Rating
2.5/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY) Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.
0.15%
Minimum Deposit Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.
Learn more
On Citi's website

The bottom line: Citi® offers more CD terms and pays higher interest rates on savings accounts than Wells Fargo. If you're searching for a checking account, it may be a tight race between Citi and Wells Fargo.

If you prefer a traditional banking experience, Citi and Wells Fargo are two national brick-and-mortar banks you might be considering.

We've compared each bank's savings account, checking accounts, and CDs so you may see if a particular institution might be better suited for your needs. We're also looking at how each bank's recent history so you can gauge their trustworthiness.

Pros and cons of Citi

ProsCons
  • 690 branches and 72,000 fee-free ATMs

  • High interest rate on savings account (need at least $1 in account to earn interest)

  • Possible to waive monthly service fees

  • High interest rate on 1-year and 18-month CDs

  • Different types of CDs (no-penalty and Step Up CDs)

  • Citi groups its bank accounts into packages, so you'll need to open both a savings and checking account
  • Doesn't offer a money market account
  • Monthly service fees if you don't qualify to waive them
  • Citi Accelerate Savings isn't available in CA, CT, IL, MD, NV, NJ, NY, VA, DC, some parts of FL, and Puerto Rico
  • F rating from the Better Business Bureau due to government action taken against the business and high volume of customer complaints

Pros and cons of Wells Fargo 

ProsCons
  • 4,700 locations and 12,000 ATMs

  • Possible to waive monthly service fees

  • Save As You Go® feature transfers $1 into your Way2Save Savings Account from checking each time you swipe your debit card

  • Low interest rates on savings and CDs
  • Monthly service fees
  • F from the Better Business Burea and public settlements involving racial and disability discrimination

Citi vs. Wells Fargo checking account comparisons

Below, we've compared each bank's low-fee checking accounts.

 Citi Access AccountWells Fargo Everyday Checking Account
Minimum opening deposit$0$25
Monthly service fee$10 or $0$10 or $0
How to waive the monthly service fee

Check off at least one of these requirements per month:

  • Receive a direct deposit of any amount
  • Make one bill payment 
  • Have an average monthly balance of at least $1,500 in all Citi accounts and investment accounts

Check off at least one of these requirements per month:

  • Receive direct deposits of at least $500
  • Have $500 or more in your account daily
  • Link your account to a Wells Fargo ATM Card or Campus Debit Card
  • Are between the ages of 17 and 24
Sign-up bonusNoneNone
Next stepsLearn moreLearn more

Winner: Citi

The Citi Access Account barely edges out the Wells Fargo Everyday Checking Account because it has a $0 opening deposit and makes it a bit easier to waive the monthly service fee. However, if you are under the age of 24, you might still want to consider Wells Fargo since your monthly service fee will automatically be waived.

Citi Citi Access Account
Citi Access Account
3.5/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
Minimum Deposit Amount
On Citi's website

Citi Access Account

Citi Citi Access Account
On Citi's website

Details

Annual Percentage Yield (APY)
Minimum Deposit Amount
Editor's Rating
3.5/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

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Highlights

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Additional Reading

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Citi vs. Wells Fargo savings account comparisons

Citi and Wells Fargo both have two types of savings accounts. We've compared the Citi® Accelerate Savings to the Wells Fargo Way2Save® Savings Account since these accounts are available in most states and have similar monthly service fees.

 Citi® Accelerate SavingsWells Fargo Way2Save® Savings Account
APY3.40% (varies by location)0.15%
Minimum opening deposit$0$25
Monthly service fee$4.50 or $0$5 or $0
How to waive the monthly fee

Fulfill one of the following criteria monthly:

  • Have an average monthly balance of $500 or more (for Elevate, Basic, or Access account packages)
  • Have  an average monthly balance of $50,000 or more across all your Citi accounts (for the Citi Priority account package)
  • Have an average monthly balance of $10,000 or more across all your Citi accounts (for the Citi account package)
  • Automatically waived if you have a Citigold account

Fulfill one of the following criteria monthly: 

  • Have $300 in your account daily
  • Use the Save as You Go feature if you have a checking account
  • Are under the age of 18 (19 in Alabama)
Caveats
  • Not available in CA, CT, IL, MD, NV, NJ, NY, VA, certain parts of FL, certain parts of Puerto Rico, or Washington, DC
  • Will also need to open a checking account
None
Next stepsLearn moreLearn more

Winner: Citi

Citi® Accelerate Savings will likely be a more appealing option since you'll earn more interest on your savings. However, if you don't live in one of the 42 states that has Citi® Accelerate Savings or you worry about the minimum balance requirements, the Wells Fargo Way2Save® Savings Account might be worth exploring.

Citi Citi® Accelerate Savings
Citi® Accelerate Savings
3.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
3.40% (varies by location)
Minimum Deposit Amount
On Citi's website

Citi® Accelerate Savings

Citi Citi® Accelerate Savings
On Citi's website

Details

Annual Percentage Yield (APY)
3.40% (varies by location)
Minimum Deposit Amount
Editor's Rating
3.75/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

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Highlights

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Additional Reading

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Citi vs. Wells Fargo CD comparisons 

 Citi Fixed Rate Certificates of DepositWells Fargo Fixed Rate Certificate of Deposit
Term lengths1 month to 10 years3 months to 1 year
Minimum opening deposit$500$2,500
APY0.05% to 4.15%0.50% to 2.01%
Early withdrawal penalties90 to 180 days interest3 months interest for all CD terms
Types of CDsStandard CDs, Step Up CDs, and No Penalty CDsStandard CDs

Winner: Citi

Citi CDs offer a greater variety of CDs, such as step-up CDs and no-penalty CDs. It also pays an especially competitive interest rate on a 1-year or 18-month CD. 

Citi Citi Fixed Rate Certificates of Deposit
Citi Fixed Rate Certificates of Deposit
3.25/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star
Annual Percentage Yield (APY)
0.05% to 4.15%
Minimum Deposit Amount
On Citi's website

Citi Fixed Rate Certificates of Deposit

Citi Citi Fixed Rate Certificates of Deposit
On Citi's website

Details

Annual Percentage Yield (APY)
0.05% to 4.15%
Minimum Deposit Amount
Editor's Rating
3.25/5
A five pointed starA five pointed starA five pointed starA five pointed starA five pointed star

Pros & Cons

Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Highlights

Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Additional Reading

Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Citi vs. Wells Fargo trustworthiness and BBB score

We use ratings from the Better Business Bureau so you may see how a business addresses customer issues.

Wells Fargo received an F rating because it has responded to customer complaints and because there was government action taken against the bank. Citi has an F rating because it's received a high volume of customer complaints and had government action taken against the business.

A bad BBB rating isn't necessarily the be-all and end-all. Talk to current customers or read online customer reviews to get a better understanding of whether a particular institution might be right for you.

Both Wells Fargo and Citi have been involved in recent public controversies.

Citi has been in the following public settlements:

  • In 2019, Citi accidentally sent $900 million to customers. 
  • In 2020, the bank was required to pay $400 million in a settlement with the Comptroller of the Currency. The OCC said the bank had inefficient banking practices.

Wells Fargo has been involved in the following cases:

  • In December 2022, The Consumer Financial Protection Bureau required Wells Fargo to pay more than $3.7 billion in a settlement that accused the bank of wrongfully charging fees that led thousands of customers to lose vehicles and homes. The settlement also accuses the bank of wrongfully charging overdraft fees on checking and savings accounts.  
  • In 2021, the Office of the Comptroller of Currency issued a cease and desist order against Wells Fargo that claimed the bank of having an inefficient compliance risk management program.
  • In 2020, Wells Fargo paid billions in settlements for its employees creating authorized bank accounts to meet unrealistic sales goals.
  • In 2019, the city of Philadelphia required Wells Fargo to pay $10 million in a settlement that accused the bank engaged in predatory mortgage lending to racial minorities.
  • In 2019, the California Department of Insurance also required the bank to pay $10 million in a settlement that said the bank signed up and charged 1,500 consumers on insurance products without their knowledge.

Winner: Tie

Both banks have been involved in public scandals. You might consider exploring mission-driven banks if you'd like to learn about additional banking options.

Frequently asked questions

Which is better, Citi or Wells Fargo? Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Choosing between Citi and Wells Fargo may depend on the accounts you'd like to open and what you prioritize most in your banking experience. 

You prefer Citi if you're looking for ways to earn more interest on your money. For example, Citi® Accelerate Savings and select Citi CDs pay a higher interest rate than the average savings account or CD. Bear in mind that the Citi® Accelerate Savings is mainly available as an online-only option, though.

If you prioritize a large branch network, you may prefer Wells Fargo. Wells Fargo has the most branches in the US, and is available in more states than Citi. 

Which is bigger, Citi or Wells Fargo? Chevron iconIt indicates an expandable section or menu, or sometimes previous / next navigation options.

Wells Fargo has a bigger branch network in the US. Wells Fargo has 7,200 locations, while Citi only has 690 branches.

Junior Banking Reporter
Sophia Acevedo is a junior banking reporter at Insider who covers banking and savings for Personal Finance Insider. She is also a Certified Educator in Personal Finance (CEPF). She joined Insider in July 2021 as a fellow for the Personal Finance Insider Reviews team. Before joining the Insider team, she was a freelancer based in Los Angeles and worked briefly in publishing. She also graduated from California State University Fullerton in 2020. You can reach out to her on Twitter at @sophieacvdo or send a quick email at [email protected]. Read more about how Personal Finance Insider chooses, rates, and covers financial products and services >>
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