Community platform built for customer success teams

Hey Product Hunt! I’m super excited to launch Commune, a customer community platform for customer success teams🌟

—How we got the idea— I and my co-founder used to run another startup and wanted to scale customer success by leveraging the power of community. However, all community solutions we could find were for creators, for a hobby, or for brand promotion and we couldn’t find any community software built for customer success teams to improve customer retention... So we decided to build it :) Being the industry leader with multi-million $ revenue in Japan, we’re super excited to launch Commune in English! 🥷

—How it works— Q&A forum, Knowledge base, User training, Newsletter, Event management...all in one place. Commune works as a customer communication hub for the CS team and strengthens customer engagement by displaying optimized experiences for each customer, all with no code.

Quick overview of our value prop: 🚀 Scalable CS enablement (workflows to automate tasks, etc.) 👻 User experience optimization (status/behavior-based content optimization for users, etc.) 🏋️‍♀️ Hybrid of community and portal (reward system, user interactions, knowledge base, Q&A, etc.)

Commune is razor-focused on a use case of the customer success community. We’d like to create the best community product with customer success folks!

—So what’s next?— Please let me know if you are interested in playing with it! You can start for free, and we are thrilled to offer the professional plan($299/mo) free for 3 months to the PH community✨ Also, I'm happy to give you a quick intro session to walk through the features. DM me if you’re interested👉https://www.linkedin.com/in/yuya...

Looking forward to your feedback :)