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emails slow to open

 2 years ago
source link: https://forums.macrumors.com/threads/emails-slow-to-open.2356673/
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emails slow to open

Jardines

macrumors newbie

Original poster

Aug 14, 2022
my mac mail app opens as usual. my emails download. yet when i open an email to read it it takes several minutes for the body of the email to open. I have tried all suggestions--safe start, rebuild mailbox, deleted and readied email addresses. etc. Apple has looked at it three times, have taken it in to Apple and nothing has helped. The general consensus is that there is a flaw in the Mail App.
Anybody else have this. I have tried everything. Help!
my mac mail app opens as usual. my emails download. yet when i open an email to read it it takes several minutes for the body of the email to open. I have tried all suggestions--safe start, rebuild mailbox, deleted and readied email addresses. etc. Apple has looked at it three times, have taken it in to Apple and nothing has helped. The general consensus is that there is a flaw in the Mail App.
Anybody else have this. I have tried everything. Help!
Which macOS version are you using and on what machine? Apple told you there's a flaw in the Mail app?

Jardines

macrumors newbie

Original poster

Aug 14, 2022
I have an iMac less than 4 years old (Retina 4k )and am running OS Monterey 12.5.1 When Apple could not find the cause of this they said there was probably a glitch in the Mail App.

ThrowerGB

macrumors regular
Jun 11, 2014
I've seen it recently too. Perhaps for the last month but I'm not sure about that.
I'm running Monterey 12.5.1 on a 2017 27" iMac, 4.2 GHz Quad-Core Intel Core i7, 16 GB 2400 MHz DDR4, 4 TB SSD

Jardines

macrumors newbie

Original poster

Aug 14, 2022
had a complete diagnostic done on my computer and nothing showed up so i am assuming it is a mail app problem that Apple is not about to fix.

Fishrrman

macrumors Penryn
Feb 20, 2009 24,857 10,041

Jardines

macrumors newbie

Original poster

Aug 14, 2022
Is it gmail ?
two accounts are gmail and two are with my provider. Doesn't matter they all take minutes to open.

willybk3

macrumors newbie
Mar 8, 2014
two accounts are gmail and two are with my provider. Doesn't matter they all take minutes to open.
Same here, how many messages total in your inbox - mine = over 118K, perhaps this is an issue?
Or a large number of deleted emails in your trash?

Jardines

macrumors newbie

Original poster

Aug 14, 2022
Trash is empty. Apple says inbox amount shouldn't matter.

Fishrrman

macrumors Penryn
Feb 20, 2009 24,857 10,041
Take the gmail accounts offline.
Then restart Mail (leaving the gmail accounts offline for now).
Any difference?

Jardines

macrumors newbie

Original poster

Aug 14, 2022
No difference at all. Mail still takes several minutes to open.
I know you tried Safe Boot already. Perhaps there's a conflict with another app as suggested in this Apple community discussion below. Also have you tried disabling Preview? Do you have active rules? Any extensions? What view are you using?
Last edited: Sunday at 5:33 PM

Jardines

macrumors newbie

Original poster

Aug 14, 2022
I have tried everything. Apple has tried everything. Apple has had control of my computer three times when I have contacted them. I have taken my computer into Apple. I have tried everything that has been suggested here. Apple has tried everything. The only conclusion they have come to is that there is a glitch in the Mail App.
All the standard remedies have been tried--safe start. deleting and re-adding emails, there are no extensions no previews to disable views have been checked. Apple has done everything--including f*****king up my emails to the point that they don't know what they did and don't know how they got them back. So go figure. Maybe it is time to ditch Apple and go elsewhere with a new computer.

Bazza1

macrumors 6502
May 16, 2017 Toronto, Canada
Have you tried a different email client? Outlook? Spark? etc....?

I'm not a fan of the alternatives I've tried, but something might work for you.

Meanwhile, in my case, its that Mac Mail takes a l-o-n-g time to open at all. Tried all the usual 'fixes' with no solution. Didn't used to be the case.

Jardines

macrumors newbie

Original poster

Aug 14, 2022
Mac Mail open with no problem. It is the emails that are slow to open.

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