Sky Go Launches on Apple TV With Over 100 Live Streaming Sky Channels

Sky Go Launches on Apple TV With Over 100 Live Streaming Sky Channels

I had Sky and left them for many reasons (in no particular order of importance):

1. It is not possible to watch something I recorded on my Sky box on the go (ie out and about my mobile phone) with the Sky Q app. And watching recorded content from home was only enabled in Sept 2019, years after I got Sky Q installed!
2. It is not possible to watch UHD content I recorded on my Sky box either on the go or at home with the Sky Q app
3. The video quality of the Sky Go and Sky Q Apps is average at best. BT Sport apps have a much greater video quality and features. Even Virgin's TV GO app has now better quality than Sky.
4. Lack of dedicated TV guide button on the Sky Q box remote control forces me to go via Home option which is a waste of time. This is clearly intentional to force users to see the Home screen which people may like but I hate. I know what I want to watch and I don’t want/need to see ads of others things available on Sky.
5. Talking about ads I think paying for a subscription service which gives ads all the time makes me sick. There are no product ads on Apple TV, Netflix and Prime Video. It seems Sky is stuck in the past.
6. The never fixed Sky Q box blank screen issue when switching inputs. Known issue that Sky seems to ignore, multiple threads on this on the web. These two show dozens of customers affected: https://helpforum.sky.com/t5/Sky-Q/I-keep-having-to-reset-my-Sky-Q-box-to-be-recognised-by-my-TV/m-p/3067302 https://helpforum.sky.com/t5/Sky-Q/Sky-Q-blank-Screen/td-p/2920912/page/25
7. UHD content being treated second rate #1: Lack UHD dedicated channels makes finding UHD content cumbersome. This is premium content that seems to be treated like second rate content! I don't want to go to the sports section, I don't want to have to search for content, I want UHD content visible in the TV Guide as channels like all other SD and HD content is. BT Sport has a 4K channel, why can't Sky Sports have 4K channels?
8. UHD content being treated second rate #2: Certain Sky Q "basic features" don't work properly when watching UHD content. For instance going to the previous channel feature does not work when watching UHD content. It will all be a lot better if there were proper UHD channels...
9. UHD content being treated second rate #3: I can't tell my Sky Box to start watching the current Premier League match in UDH directly. I have to go to the HD Channel first and then switch to the UHD vwrsion. This is slow and annoying. Also it makes integration with home automation systems impossible. It's also not clear to customers which channel will have the UHD option, for instance PL games could be on PL channel or main event channel. Another UHD channel issue...
10. UHD content being treated second rate #4: UHD Content often doesn't have subtitles which is available for the same content in SD or HD.
11. UHD content being treated second rate #5: UHD option for some live content is not available, the show has to be downloaded first. Apple TV, Netflix and Prime Video can easily stream 4K content on the fly, why is Sky unable to do it? Another UHD channel issue...
12. UHD content being treated second rate #6: Lack of series link on UHD content ie Premier League. While this has been fixed this season it was infuriating that I couldn't record UHD games automatically for so many months and years after getting my Sky Q box and UHD subscription! Another UHD channel issue...
13. UHD content being treated second rate #7: Unable to send remote record requests for UHD content with the Sky Q app. Did I mention the UHD channel issue???
14. Lack of dedicated TV grid option on the Sky Q app. The Sky Q app is so basic that a lot of customers like myself continue to use the Sky+ App instead. Other missing options are search for future content (>1hr), channel numbers not matching App and Sky Q box
15. Constantly rising prices but constantly diminishing football content (La Liga, Champions League, Europa League, Italian League, etc, etc). I don't want to have to call for a better deal. I am (or was) a loyal customer and I should be rewarded for that not penalised with higher prices. I seriously hope Sky and all the others doing this get penalised as part of the Competition and Markets Authority (CMA) ongoing investigation about Consumer loyalty 'rip off': https://www.bbc.co.uk/news/business-45664985
16. Arbitrary arrangement of channel numbers in the TV Guide. Why is BBC1 HD not channel 101? A customer that pays for HD channels should not need to see the SD channels or they should be an option to remove them.
17. Value for money not there, I was paying £ 79 for Sky Sports UHD but I can get Sky Sports HD and Sky Cinema HD for an additional £ 25 on my existing Virgin plan with all the other channels. £54 (£79 - £25) just for UHD is outrageous not even considering that I will get Sky Cinema HD and BT Sports UHD on Virgin so the £25 makes so much value for money
18. I can get BT Sport 4K in Virgin, but I can't get Sky UHD anywhere else. That's anti-competitive and I very much dislike anti-competitive companies that can’t or won’t compete fairly. Win on price or quality not by cheating or reducing customer choice
19. Lack of customer focus: I can add services/channels to my account online but when I want to remove them or cancel the service I have to speak to customer services which takes ages. You should look at how easy is to cancel Netflix, one click on the account page. And they don't hold customers ransom for 18 months, you can leave any time you want. That's customer focus!
20. Occasionally with very bad weather I will not be able to watch Sky. This doesn't happen with Virgin or BT Sports channels on BT, which come via the internet connection