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Apple Card Ranked Tops for Customer Satisfaction by J.D. Power for Second Year
source link: https://www.macrumors.com/2022/08/18/apple-card-customer-satisfaction-study/
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Apple Card Ranked Tops for Customer Satisfaction by J.D. Power for Second Year
Thursday August 18, 2022 10:05 am PDT by Joe Rossignol
Apple today announced that, for the second year in a row, the Apple Card and its issuer Goldman Sachs ranked highest in the Midsize Credit Card Issuer category of J.D. Power's annual U.S. Credit Card Satisfaction Study.
The announcement comes a week after it was reported that the U.S. Consumer Financial Protection Bureau is investigating Goldman Sachs over various customer service issues, including complaints over the handling of disputed transactions. The investigation is reportedly focused on Apple Card customer complaints from the past few years.
Apple Card launched three years ago this month and remains available to qualified U.S. residents only. Apple's credit card can be managed completely through the Wallet app on an iPhone or Apple Watch, with key features including color-coded spending summaries, cashback paid out on a daily basis, an interest-free financing option for purchasing new Apple products, and no fees beyond interest charges on overdue balances. There is also a physical Apple Card available for use at stores that do not accept contactless payments.
Tag: Apple Card Guide
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Top Rated Comments
2 hours ago at 10:08 am
Well wait, wasn’t there an article a week or so about some investigation by some agency regarding resolving customer issues??
Regardless, I’ve had the card for I think 2 years and am very happy with their customer service the few times I inquired
Regardless, I’ve had the card for I think 2 years and am very happy with their customer service the few times I inquired
1 hour ago at 10:13 am
The GUI, end of the month due date, the ease of paying your balance, receiving cash back or even requesting a CLI all make the Apple Card one of my favorites.
All good aside, I think it wouldn’t hurt to add a few more merchants for 3% back or have a higher 5% back tier.
All good aside, I think it wouldn’t hurt to add a few more merchants for 3% back or have a higher 5% back tier.
2 hours ago at 10:12 am
That's great! Now let's offer free Apple Cash as an incentive for being a loyal member to all Apple card users, please.
2 hours ago at 10:11 am
T
Well wait, wasn’t there an article a week or so about some investigation by some agency regarding resolving customer issues??Exactly! I'm confused as well.
Regardless, I’ve had the card for I think 2 years and am very happy
1 hour ago at 10:39 am
I pay mine off every month.Same here. The heck with interest. Spend what you can pay.
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