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Love my MBA ... hate TouchID

 2 years ago
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Love my MBA ... hate TouchID

agregson

macrumors regular

Original poster

Nov 18, 2020
I have MBA 8/256 M1 and love it. Also have iMac 24 16/512 and love it. Complements the iPad Pro 12.9 M1 and iPhone 13 Pro Max. MBA and iMac replaced previous rMB and iMac 27.

I detest TouchID. It rarely works for much more than a few days on MBA. iMac seems more robust. I was delighted to see the back of TouchID as it simply never worked reliably for me on any iOS device. I simply detest it. I suffer from dry fingers and circulation can be variable. As a result TouchID is simply awful for me. A little surprised it has stayed working on the iMac keyboard since I got iMac a month ago. This is longest in history of Apple TouchID that I have gone without a need to retrain it.

I was delighted to see FaceID arrive and was a main reason to quickly upgrade iPad out of my usual 2 year cycle. I would love it on iMac and MBA.

Has anyone else had any similar issues? It really does spoil the experience for me and always has done. At least now I can authenticate with Apple Watch as an alternative.

fwmireault

Contributor
Jul 4, 2019 1,285 5,487 Montreal, Canada
I'm sorry TouchID doesn't work with you, I never had issues on my side, but that doesn't mean the technology is perfect. Despite not having trouble with it, I also would welcome FaceID on the Mac. I don't think it will be anytime soon unfortunately
It works well enough on my MBA M1, but I found using my index finger worked better than my thumb.

Jack Neill

macrumors 68020
Sep 13, 2015 2,007 1,966 San Antonio Texas
It works well enough on my MBA M1, but I found using my index finger worked better than my thumb.
Yeah I use it perfectly with index, thumb on the Air would be awkward.
Reactions: Tagbert

dmr727

macrumors G3
Dec 29, 2007 9,338 1,801 NYC
I've always had terrible fingerprints so touch ID never works for me, but that's not my MBA's fault.

LeeW

macrumors 68040
Feb 5, 2017 3,257 6,439 Over the hill and far away
Never had a single issue with touch id, works on my MBA and on the magic keyboard just fine.

Tagbert

macrumors 68020
Jun 22, 2011 2,450 2,555 Seattle
I have MBA 8/256 M1 and love it. Also have iMac 24 16/512 and love it. Complements the iPad Pro 12.9 M1 and iPhone 13 Pro Max. MBA and iMac replaced previous rMB and iMac 27.

I detest TouchID. It rarely works for much more than a few days on MBA. iMac seems more robust. I was delighted to see the back of TouchID as it simply never worked reliably for me on any iOS device. I simply detest it. I suffer from dry fingers and circulation can be variable. As a result TouchID is simply awful for me. A little surprised it has stayed working on the iMac keyboard since I got iMac a month ago. This is longest in history of Apple TouchID that I have gone without a need to retrain it.

I was delighted to see FaceID arrive and was a main reason to quickly upgrade iPad out of my usual 2 year cycle. I would love it on iMac and MBA.

Has anyone else had any similar issues? It really does spoil the experience for me and always has done. At least now I can authenticate with Apple Watch as an alternative.
Does TouchID fail due to problems with reading your fingertips or is that your session expiring and needing to be reauthenticated?

Logging in with your password establishes a long term session giving you access to the computer. TouchID will give you access to that session for several day. I’ve never timed it exactly but probably around a week. After that, you will need to reauthenticate with your password to use TouchID again. TouchID is a temporary access pass, not permanent. Maybe that is not your problem but some people don’t understand how TouchID authentication works and think of it as a password.

CTHarrryH

macrumors 68030
Jul 4, 2012 2,786 1,239
Works great for me on M2 Air - not to great on my iPad

adrianlondon

macrumors 68040
Nov 28, 2013 3,760 4,755 Switzerland
I always try and use my right thumb, but it only works for a day or two then stops. Like you, I have dry fingers and live in a relatively dry climate, especially winter. Tried my right index finger, and same issue.

I registered my left index finger and, for whatever reason, that always works! I must do something which causes my right had to be dryer than the left. Oi, no.

bluespark

macrumors 68030
Jul 11, 2009 2,808 3,469 Chicago
Touch ID works really well with my fingers, but I can sympathize if that's not the case for you. One suggestion: Enter the same finger multiple times into different fingerprint profiles. Even adding your main finger one additional time can make a difference.

As to Face ID, I think most of us would like it, but it currently requires a camera that's thicker than the lid of an MBP. I suspect that's why it made it's way into the iPad but not the Mac. What's really surprising to me is that the Apple Studio Display doesn't have Face ID.

jz0309

Contributor
Sep 25, 2018 5,915 16,379 Temecula, CA
I have MBA 8/256 M1 and love it. Also have iMac 24 16/512 and love it. Complements the iPad Pro 12.9 M1 and iPhone 13 Pro Max. MBA and iMac replaced previous rMB and iMac 27.

I detest TouchID. It rarely works for much more than a few days on MBA. iMac seems more robust. I was delighted to see the back of TouchID as it simply never worked reliably for me on any iOS device. I simply detest it. I suffer from dry fingers and circulation can be variable. As a result TouchID is simply awful for me. A little surprised it has stayed working on the iMac keyboard since I got iMac a month ago. This is longest in history of Apple TouchID that I have gone without a need to retrain it.

I was delighted to see FaceID arrive and was a main reason to quickly upgrade iPad out of my usual 2 year cycle. I would love it on iMac and MBA.

Has anyone else had any similar issues? It really does spoil the experience for me and always has done. At least now I can authenticate with Apple Watch as an alternative.
have the same problem, extremely dry skin, I need to lick my finger before I have success. Good thing I rarely need to do that because my AW works 99% of the time

TimmKook

macrumors member
Sep 1, 2020
Could this be the issue?
The pinned comment has a fix for Touch ID not working, and fixed for me.

CanyonsLogos

macrumors newbie
Jul 27, 2022
Have you tried all ten fingers? Between dry skin / climate, age related changes to skin, even washing your hands religiously can all reduce the definition of the fingerprint ridges Touch ID attempts to read. Usually ridge definition varies from the index finger. A sparing amount of lotion might also help.

Danfango

macrumors 6502a
Jan 4, 2022 3,337 London, UK
The only people I've had problems with Touch ID on are very old (75+), smokers, people who are almost constantly dehydrated or total alcoholics. If you can control any of those, I would suggest trying to do so and using some moisturising cream.

Edit: my mother is all of those...

bbfc

macrumors 68040
Oct 22, 2011 3,454 1,127 Newcastle, England.
I have MBA 8/256 M1 and love it. Also have iMac 24 16/512 and love it. Complements the iPad Pro 12.9 M1 and iPhone 13 Pro Max. MBA and iMac replaced previous rMB and iMac 27.

I detest TouchID. It rarely works for much more than a few days on MBA. iMac seems more robust. I was delighted to see the back of TouchID as it simply never worked reliably for me on any iOS device. I simply detest it. I suffer from dry fingers and circulation can be variable. As a result TouchID is simply awful for me. A little surprised it has stayed working on the iMac keyboard since I got iMac a month ago. This is longest in history of Apple TouchID that I have gone without a need to retrain it.

I was delighted to see FaceID arrive and was a main reason to quickly upgrade iPad out of my usual 2 year cycle. I would love it on iMac and MBA.

Has anyone else had any similar issues? It really does spoil the experience for me and always has done. At least now I can authenticate with Apple Watch as an alternative.
NEVER had an issue with TouchID, either on a Mac or when it was on iPhone.

Shh

macrumors newbie
Jul 28, 2022
You can do up to 5 fingerprints. What works for me is doing the same finger 5 times. Then it works flawlessly.
Reactions: jchap

raylo32

macrumors regular
Nov 9, 2018
Touch ID works OK, but omitting face ID is a major fail.

Stevenyo

macrumors member
Oct 2, 2020
I have MBA 8/256 M1 and love it. Also have iMac 24 16/512 and love it. Complements the iPad Pro 12.9 M1 and iPhone 13 Pro Max. MBA and iMac replaced previous rMB and iMac 27.

I detest TouchID. It rarely works for much more than a few days on MBA. iMac seems more robust. I was delighted to see the back of TouchID as it simply never worked reliably for me on any iOS device. I simply detest it. I suffer from dry fingers and circulation can be variable. As a result TouchID is simply awful for me. A little surprised it has stayed working on the iMac keyboard since I got iMac a month ago. This is longest in history of Apple TouchID that I have gone without a need to retrain it.

I was delighted to see FaceID arrive and was a main reason to quickly upgrade iPad out of my usual 2 year cycle. I would love it on iMac and MBA.

Has anyone else had any similar issues? It really does spoil the experience for me and always has done. At least now I can authenticate with Apple Watch as an alternative.
An option no one has brought up yet, you could just turn it off. We used Macs for decades without any biometrics. My password for my Mac is used nowhere else, is a random string, and I can type it faster than reaching for touchID and letting it register. I really don’t know if touchID actually adds anything but complexity no one asks for.
Reactions: ndouglas

raylo32

macrumors regular
Nov 9, 2018
Some of us would disagree. I HATE typing passwords. More than I hate my mother in law. iPhone PIN and even Windows PIN are better than passwords. But I still prefer biometrics.
An option no one has brought up yet, you could just turn it off. We used Macs for decades without any biometrics. My password for my Mac is used nowhere else, is a random string, and I can type it faster than reaching for touchID and letting it register. I really don’t know if touchID actually adds anything but complexity no one asks for.
Reactions: CrzySxyCl

gmanjeff

macrumors newbie
Aug 21, 2019
Earlier versions of the Touch ID worked poorly for me, too. However, I'm having much better luck with the Touch ID sensors on my 2022 MBA M2 and 2021 MBP 14"

ndouglas

macrumors member
Jun 1, 2022
I’d suggest OP to use index finger only (if not doing so already), I’ve used this method for > 1 year and among all the other annoying things in life, this is far from the thing, or even a thing, that annoys me. If anything it feels smooth and secure. If you really feel that strongly about it, and can’t get used to it with time, keep in mind as others noted above that you can turn it off and use a small easy to type word as a passcode. It could also be turned off completely —> not 100% sure about this.

Stevenyo

macrumors member
Oct 2, 2020
Some of us would disagree. I HATE typing passwords. More than I hate my mother in law. iPhone PIN and even Windows PIN are better than passwords. But I still prefer biometrics.
Irrational hate for typing a few characters aside, a PIN is a password. There's nothing stopping you from making your password numerical. There's also the option to not even use a password for login. TouchID is an extra gimmick, I would never notice if my current MBP didn't have it.

I've been typing the same short random string for decades, it's second nature/muscle memory and always works. TouchID is a new gesture and works like 80% of the time.

I could see the beenfit to FaceID, it actually saves effort, but I fail to see what I gain with TouchID. OP isn't missing much.

I'd recommend they Turn off TouchID, make sure they have their mac setup to ask for their password as rarely as possible (seriously, how often do you need to prove you're you?) and get on with life.

Stevenyo

macrumors member
Oct 2, 2020
I’d suggest OP to use index finger only (if not doing so already), I’ve used this method for > 1 year and among all the other annoying things in life, this is far from the thing, or even a thing, that annoys me. If anything it feels smooth and secure. If you really feel that strongly about it, and can’t get used to it with time, keep in mind as others noted above that you can turn it off and use a small easy to type word as a passcode. It could also be turned off completely —> not 100% sure about this.
Yeah, you can set your use account to have no password as well as just delete all fingers from or never set up TouchID. Wouldn't recommend having absolutely no password protection on your Mac, but it's an option!

Wokis

macrumors 6502a

Jul 3, 2012 Stockholm, Sweden

I'd say faceID would be a more elegant solution on a macbook. It's pretty much guaranteed to get you in a good-enough angle and it would do that ever so slightly faster vs you having time to reach the TouchID-button after opening the lid.

And ironically enough I'd prefer having TouchID on my phone. (Not enough to go for the SE due to its other limitations.) That thing pretty often refuses my face because of angles and distances not being ideal.

Why the mega-notch on the new macbooks doesn't have this feature is anyone's guess. I know there is speculation that the intention is to add it but I wouldn't be so sure.

jz0309

Contributor
Sep 25, 2018 5,915 16,379 Temecula, CA
The only people I've had problems with Touch ID on are very old (75+), smokers, people who are almost constantly dehydrated or total alcoholics. If you can control any of those, I would suggest trying to do so and using some moisturising cream.

Edit: my mother is all of those...
And I am none of these and have issues with touchid, on my MBA and on the old iPhones.
Reactions: Danfango and jchap

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