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Any hardware issue with the iPad Pro M1 2021 after it was released 9 months ago?...

 2 years ago
source link: https://forums.macrumors.com/threads/any-hardware-issue-with-the-ipad-pro-m1-2021-after-it-was-released-9-months-ago.2336891/
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iPad Pro Any hardware issue with the iPad Pro M1 2021 after it was released 9 months ago?

hajime

macrumors 604

Original poster

Jul 23, 2007

6,742

Any known issue so far? I need to decide whether to buy Apple Care+ or not.

UBS28

macrumors 68030

Oct 2, 2012

2,638

1,939

sparksd

macrumors 603

Jun 7, 2015

6,039

5,084

Seattle WA

Mine has been great.

Reactions: BigMcGuire

Wando64

macrumors 68000

Jul 11, 2013

1,610

2,000

Any known issue so far? I need to decide whether to buy Apple Care+ or not.
AppleCare+ for issues (known or unknown) IMO is useless as any problem would be addressed under warranty during the first two years.
I’ve replaced two iPads 2018 11” pro during the first two years of ownership due to ghost touch issues, and even though I had AC+ both replacements were carried out under warranty.

AC+ is only really useful for accidental damage.

rui no onna

Contributor

Oct 25, 2013

12,099

9,069

AppleCare+ for issues (known or unknown) IMO is useless as any problem would be addressed under warranty during the first two years.
I’ve replaced two iPads 2018 11” pro during the first two years of ownership due to ghost touch issues, and even though I had AC+ both replacements were carried out under warranty.

AC+ is only really useful for accidental damage.
For folks in the US, standard warranty is just one year.

hajime

macrumors 604

Original poster

Jul 23, 2007

6,742

Hard to decide whether to add Apple Care+ or not. If I take it outside home, sure get it. I just use it at home.

As I recall, those spotlight issues of iPad Pro 12.9 2017 screen started to show up somewhere between 1-2 year of ownership. At that time, I regretted not getting Apple Care+. However, there are so many spotlights that they became un-noticeable. I guess we are hoping mini LED screen has no problem as the device ages.

Soccerrick10

macrumors member

Jan 28, 2019

Any known issue so far? I need to decide whether to buy Apple Care+ or not.
I use mine everyday. It’s been to Germany and back and used as my only computer during the trip. It served me well with my presentations, note taking, MS Outlook, Teams, SmartSheet with my Apple Magic Keyboard - everything I needed on a work day basis.

Not a single issue AND I used it to edit my monochrome photos I take as a photography enthusiast in the evenings as well as my entertainment.

I’ve opted for the monthly AppleCare plan. It’s a little more expensive, but easier to drop at any point in time if I choose.

hajime

macrumors 604

Original poster

Jul 23, 2007

6,742

I use mine everyday. It’s been to Germany and back and used as my only computer during the trip. It served me well with my presentations, note taking, MS Outlook, Teams, SmartSheet with my Apple Magic Keyboard - everything I needed on a work day basis.

Not a single issue AND I used it to edit my monochrome photos I take as a photography enthusiast in the evenings as well as my entertainment.

I’ve opted for the monthly AppleCare plan. It’s a little more expensive, but easier to drop at any point in time if I choose.
Isn't the one time AppleCare+ plan also easy to drop or transfer to a new iPad?

Soccerrick10

macrumors member

Jan 28, 2019

Isn't the one time AppleCare+ plan also easy to drop or transfer to a new iPad?
Yes, absolutely to drop. But, I wasn’t aware it could be transferred. I’ll look into that - thanks!

Soccerrick10

macrumors member

Jan 28, 2019

Yes, absolutely to drop. But, I wasn’t aware it could be transferred. I’ll look into that - thanks!
Here is what Apple says: Applecare can be transferred to another owner for a particular hardware item (e.g., selling to a new owner), or transferred to an identical item (e.g., a replacement item).

So, only transfer to an identical item - that wouldn’t work for me unless I was replacing a lost or damaged item with the same item…

Reactions: BigMcGuire

smooth0906

macrumors member

Nov 9, 2012

I purchased my 2021 M1 12.9 in June of last year. Around November of last year, I got a couple of burn spots on the screen. One I knew about. They found another. They gave me a replacement free of charge. So far the screen is doing well.

thadoggfather

macrumors G5

Oct 1, 2007

13,944

13,286

hajime

macrumors 604

Original poster

Jul 23, 2007

6,742

I purchased my 2021 M1 12.9 in June of last year. Around November of last year, I got a couple of burn spots on the screen. One I knew about. They found another. They gave me a replacement free of charge. So far the screen is doing well.
Are you talking about iPad Pro? What caused the burn spots?

sparksd

macrumors 603

Jun 7, 2015

6,039

5,084

Seattle WA

Are you talking about iPad Pro? What caused the burn spots?
Keep in mind that you can't really draw conclusions from a few cases/anecdotes on a forum - that's the nature of forums. I'm not saying that the posters didn't have a problem - they do - just that you can't extrapolate to a larger population and conclude that a device is systemically bad.

DeepSix

macrumors regular

Feb 4, 2022

Are you talking about iPad Pro? What caused the burn spots?
I know someone who accidentally sat on his pad while getting into his car. He's a big dude at 6'5, at around 600lbs. He instant cracked the screen.

smooth0906

macrumors member

Nov 9, 2012

Are you talking about iPad Pro? What caused the burn spots?
Yes. 12.9 iPad Pro. They didn't know why I got those burn in spots. I was glad to get a new one immediately from them.

smooth0906

macrumors member

Nov 9, 2012

Keep in mind that you can't really draw conclusions from a few cases/anecdotes on a forum - that's the nature of forums. I'm not saying that the posters didn't have a problem - they do - just that you can't extrapolate to a larger population and conclude that a device is systemically bad.
But it's something to keep in consideration.

smooth0906

macrumors member

Nov 9, 2012

Yes. 12.9 iPad Pro. They didn't know why I got those burn in spots. I was glad to get a new one immediately from them.
I had started a thread about this around that time with a work order from Apple. No one here in the iPad Forums responded to it.
Last edited: 55 minutes ago

sparksd

macrumors 603

Jun 7, 2015

6,039

5,084

Seattle WA

But it's something to keep in consideration.
And do what with it? Based on forum inputs, you'd never buy any piece of technology, photo gear, vehicle, etc. Forums lean heavily toward people reporting individual problems. I would look more to broader news reports regarding systemic issues.

smooth0906

macrumors member

Nov 9, 2012

And do what with it? Based on forum inputs, you'd never buy any piece of technology, photo gear, vehicle, etc. Forums lean heavily toward people reporting individual problems. I would look more to broader news reports regarding systemic issues.
So you're saying if I had two burn ins on the screen of my 2021 12.9 iPad Pro within 4 months of purchase, it's insignificant because it isn't in the broader news reports? It's good to hear about things that are not going on with the broader news reports. That's why Forum Groups are good.

sparksd

macrumors 603

Jun 7, 2015

6,039

5,084

Seattle WA

So you're saying if I had two burn ins on the screen of my 2021 12.9 iPad Pro within 4 months of purchase, it's insignificant because it isn't in the broader news reports? It's good to hear about things that are not going on with the broader news reports. That's why Forum Groups are good.
And reading about your experience would have had zero impact on my purchasing the 2021 12.9 which I have and have had zero issues with it. That's my point - these reports here have no effect on my buying decisions.

smooth0906

macrumors member

Nov 9, 2012

And reading about your experience would have had zero impact on my purchasing the 2021 12.9 which I have and have had zero issues with it. That's my point - these reports here have no effect on my buying decisions.
I understand that it wouldn't have an effect on your buying decisions, but it may make someone else think first before making an expensive purchase such as a 2021 IPAD Pro 12.9.

sparksd

macrumors 603

Jun 7, 2015

6,039

5,084

Seattle WA

I understand that it wouldn't have an effect on your buying decisions, but it may make someone else think first before making an expensive purchase such as a 2021 IPAD Pro 12.9.
And I don’t think it should.

BigMcGuire

macrumors G3

Jan 10, 2012

8,086

9,856

the Alpha Quadrant

My M1s are perfect. One is seven months and the other is fairly new. AppleCare monthly in both for peace of mind and accidents.

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