Cohere Replay - Get unparalleled visibility with Session Replay | Product Hunt

Hi Product Hunt! 👋 Last month we launched Cohere Voice, and I'm so excited to unveil Cohere Replay today. 🕐

We built Cohere to help companies, from small startups to large enterprises, understand and engage with their customers. Cohere lets you see exactly how users interact with your web app, and offer them a helping hand if they need it – it’s like standing right next to your users.

With Cohere Replay ⏪, you can now understand what your users did in the past 🕚 as well:

- 🔧 Drill down into specific parts of your product, and identify improvements along critical pathways. - ⚙️ Stop asking for logs or screenshots when your customers file support tickets. Instantly get context on what users were doing as well as what they saw. - 🩺 Diagnose and reproduce errors effortlessly, with log capture and pixel-perfect recordings. See exactly when errors occurred and why they happened.

Unlike other platforms, viewing sessions is instant — there is no lag. They instantly appear when yours users log into your application, and are instantaneously searchable with zero delay.

You can also jump directly into a voice or video call with the customer, and guide them through your product by taking control of their screen. All without your user having to leave your site or download additional software.

Cohere is free — we’d love to hear what you think! Let us know in the comments below. You can also reach out to us at [email protected].