17
12 Pro Max couldn't handle a drop onto...carpet | MacRumors Forums
source link: https://forums.macrumors.com/threads/12-pro-max-couldnt-handle-a-drop-onto-carpet.2278131/
Go to the source link to view the article. You can view the picture content, updated content and better typesetting reading experience. If the link is broken, please click the button below to view the snapshot at that time.
iPhone 12 Pro Max 12 Pro Max couldn't handle a drop onto...carpet
I woke up yesterday morning and grabbed my 12 Pro Max getting out of bed. Stood up and dropped it about 3 feet onto the carpet. Picked it up, all was fine visibly of course but Face ID wouldn't work. Tried 3 times, no Face ID. Shut down the phone, restarted, no Face ID. Erased all settings, phone came back up, no Face ID. Reset the phone to factory, no Face ID. Just kept saying to hold the iPhone closer, move it further away, hold it higher, hold it lower etc...
Spoke with Verizon tech since Im in CA and every Apple store is closed Tech had me set the front facing camera to portrait mode and see if it worked. Sure enough, it didnt, no matter where I held the phone. One of the little sensors in the front of the phone got damaged, from a 3 foot drop, onto carpet, with a quality TPU case on. Replacement phone on the way. How poorly are these things built? Pathetic.
Spoke with Verizon tech since Im in CA and every Apple store is closed Tech had me set the front facing camera to portrait mode and see if it worked. Sure enough, it didnt, no matter where I held the phone. One of the little sensors in the front of the phone got damaged, from a 3 foot drop, onto carpet, with a quality TPU case on. Replacement phone on the way. How poorly are these things built? Pathetic.
ouimetnick
macrumors 68030
Aug 28, 2008 2,840 3,220
Probably just a matter of luck. Could have been defective to begin with. I’ve dropped my iPhones onto carpet, asphalt, hardwood, etc and they survived just fine (in a case)I woke up yesterday morning and grabbed my 12 Pro Max getting out of bed. Stood up and dropped it about 3 feet onto the carpet. Picked it up, all was fine visibly of course but Face ID wouldn't work. Tried 3 times, no Face ID. Shut down the phone, restarted, no Face ID. Erased all settings, phone came back up, no Face ID. Reset the phone to factory, no Face ID. Just kept saying to hold the iPhone closer, move it further away, hold it higher, hold it lower etc...
Spoke with Verizon tech since Im in CA and every Apple store is closed Tech had me set the front facing camera to portrait mode and see if it worked. Sure enough, it didnt, no matter where I held the phone. One of the little sensors in the front of the phone got damaged, from a 3 foot drop, onto carpet, with a quality TPU case on. Replacement phone on the way. How poorly are these things built? Pathetic.
One exception was when I dropped my XS Max while hiking from quite a height. The case prevented the glass from shattering, but the OLED panel still broke. FaceID worked just fine.
Sometimes we’re just out of luck with our stuff. Good luck with the next one!
Reactions: DexBell
DevinNj
macrumors 65816
Apr 27, 2016 1,448 1,155
I've seen drops were you think damn, this thing's ***** toast, and miraculously it's fine. Other times like you said OP, minor fall onto carpet and no bueno. Luck of the draw I suppose...
Reactions: bruinsrme
macher
macrumors 68020
Oct 13, 2012
2,009
Happens just luck.I woke up yesterday morning and grabbed my 12 Pro Max getting out of bed. Stood up and dropped it about 3 feet onto the carpet. Picked it up, all was fine visibly of course but Face ID wouldn't work. Tried 3 times, no Face ID. Shut down the phone, restarted, no Face ID. Erased all settings, phone came back up, no Face ID. Reset the phone to factory, no Face ID. Just kept saying to hold the iPhone closer, move it further away, hold it higher, hold it lower etc...
Spoke with Verizon tech since Im in CA and every Apple store is closed Tech had me set the front facing camera to portrait mode and see if it worked. Sure enough, it didnt, no matter where I held the phone. One of the little sensors in the front of the phone got damaged, from a 3 foot drop, onto carpet, with a quality TPU case on. Replacement phone on the way. How poorly are these things built? Pathetic.
Reactions: DexBell
Theyayarealivin
macrumors demi-goddess
Jun 18, 2013 4,486 8,468
Maybe a cable inside your phone got loose?
Reactions: DexBell
Take it back to Apple and deny all knowledge lol.I woke up yesterday morning and grabbed my 12 Pro Max getting out of bed. Stood up and dropped it about 3 feet onto the carpet. Picked it up, all was fine visibly of course but Face ID wouldn't work. Tried 3 times, no Face ID. Shut down the phone, restarted, no Face ID. Erased all settings, phone came back up, no Face ID. Reset the phone to factory, no Face ID. Just kept saying to hold the iPhone closer, move it further away, hold it higher, hold it lower etc...
Spoke with Verizon tech since Im in CA and every Apple store is closed Tech had me set the front facing camera to portrait mode and see if it worked. Sure enough, it didnt, no matter where I held the phone. One of the little sensors in the front of the phone got damaged, from a 3 foot drop, onto carpet, with a quality TPU case on. Replacement phone on the way. How poorly are these things built? Pathetic.
Reactions: DexBell
Yes. Ive dropped previous iPhones on asphalt, concrete and hardwood, even without a case and never had any issues with the cameras or sensors. The 12s dont seem built nearly as well judging by this.Probably just a matter of luck. Could have been defective to begin with. I’ve dropped my iPhones onto carpet, asphalt, hardwood, etc and they survived just fine (in a case)
One exception was when I dropped my XS Max while hiking from quite a height. The case prevented the glass from shattering, but the OLED panel still broke. FaceID worked just fine.
Recommend
About Joyk
Aggregate valuable and interesting links.
Joyk means Joy of geeK