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电商产品经理必知的客服流程：史上最完整客服流程
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客服，是电商平台运营部门的岗位之一，是网店的形象，和客户直接交流的重要角色。客服工作很简单，每个人都可以做，但是真正能够做好的人不多。有了这份客服流程图，事半功倍，小二们再也不怕差评投诉了。腰不酸了走路也有劲了。 来源：微信公众号：天下网商（tx
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