Alchemer has been named in the Gartner Magic Quadrant report for Voice of the Cu...
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Wednesday, 07 February 2024 07:54
Alchemer has been named in the Gartner Magic Quadrant report for Voice of the Customer Platforms for the third consecutive year
By Alchemer
COMPANY NEWS: Alchemer, a global leader in experience feedback technology, announced that it has been named to the Gartner Magic Quadrant for Voice of the Customer Platforms research report for the third consecutive time.
The evaluation was based on specific criteria that analyzed the company’s overall completeness of vision and ability to execute.
“Customers depend on Alchemer to make feedback meaningful to their business. We have focused on wiring the voice of the customer into the core business processes, digital properties, and application software that support those customers,” said David Roberts, President and CEO of Alchemer. “Alchemer will continue to challenge the complex, centralized approach to VoC, where customers are asked to spend millions of dollars with software providers and systems integrators to hear and respond to customer feedback.”
Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries, and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.
View a complimentary copy of the Magic Quadrant report to learn more about Alchemer’s strengths and cautions, among other provider offerings.
About Alchemer
Alchemer offers the world’s most flexible feedback platform, allowing organizations to hear from their customers and employees in the moments that matter most. By integrating into the systems organizations use every day, Alchemer keeps feedback in the hands of the people who can immediately take action and close the loop. Alchemer serves over 13,000 global marketing, CX, HR, and market research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.
For more information about Alchemer, visit www.alchemer.com.
Gartner Disclaimer:
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product, or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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