Essential Foundations for New-to-Role D&A Leaders | Gartner
source link: https://www.gartner.com/en/data-analytics/insights/new-to-role-cdao
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Be the CDAO that delivers concrete business value from data
Whether you have been promoted, transitioned from another role or arrived from a different enterprise, use the early days of your tenure to set yourself up for long-term success.
Download this toolkit for:
- A playbook of foundational activities — from forging key relationships to assessing the maturity of your D&A team
- Sample objectives and initiatives for each
- BONUS: A quick-start diagnosis of your team
Key actions to achieve mission-critical outcomes with data
New-to-role CDAOs who display executive behaviors are more successful than those who act like a team manager. Your approach during the first 100 days establishes the right tone.
- 4 Priorities From Day 1
- Establish CDAO Leadership
- Focus on Business Value
- Build Skills and Culture
- Coordinate D&A Platforms
Focus from the outset on four proven priorities for data analytics leader success
There is an identifiable pattern of behaviors that lead to the best outcomes for the head data and analytics executive. Gartner defines CDAO success as “the consistent achievement of measurable business outcomes, such as revenue growth, cost savings, risk mitigation, improved supply chain operations and increased customer value.”
Our conclusion after reviewing years of survey data is that the most successful CDAOs go on the offensive.
An offensive approach to data and analytics starts by framing the strategy around business outcomes, even if formalized data governance and data management practices are not in place. This approach requires CDAOs and their teams to have the discipline to plug any governance and management holes as they pursue their offensive strategy.
The offensive approach starts by building a data platform including the necessary data management and data governance. CDAOs with a defensive approach, by contrast, focus only on use cases to generate business value after that platform is in place.
A defensive approach may be the right choice for organizations facing compliance issues, maintenance debt, or risks from data governance and data management failures.
This is more common with financial services and public sector organizations. Yet even these organizations should work in parallel to achieve short-term business outcomes so that the D&A initiative can show value.
Start by pursuing the following four priorities within your first few months on the job:
Establish CDAO leadership by positioning the CDAO as a business leader, and cultivate strong relationships with business peers.
Set priorities to focus on business outcomes, such as revenue generation or contribution, customer experience improvement, process efficiency and other ROI opportunities.
Build the necessary skills, and foster the right collaborative and data-driven culture.
Build a common data platform, including data governance and data management.
Drive stronger performance on your mission-critical priorities.
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