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Unlock the true potential of user feedback

 1 year ago
source link: https://www.producthunt.com/posts/echo-f3e14977-ffff-474f-8360-0387274a0580
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Unlock the true potential of user feedback

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Unlock the true potential of user feedback

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Meet Echo - the all-in-one platform that bridges the gap between companies and their clientele. From bug reports to enthusiastic suggestions, from micro feedback to macro visions, it's now easier than ever to tune into what your users are truly saying.
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👋 Hello PH community!

I'm unveiling Echo today – a tool designed not just to hear, but to truly understand. Feedback drives evolution, and with Echo, companies can seamlessly capture, prioritize, and interact with user insights like never before.

Dive into Echo’s feature set:

• Intuitive Writing Experience: Echo replicates the ease of familiar note-taking apps, making feedback submission feel second nature. Real-Time Feedback Boards: Witness user feedback as it pours in, enabling dynamic responses. • Interactive Feature Pages: Beyond mere comments. It’s a dialogue hub where users voice opinions and companies respond, fostering understanding. • Custom Domains: Maintain brand identity and continuity. With Echo, companies can embed their own branding into the feedback process. • Secure Data Handling: Trust is paramount. Echo ensures user feedback is treated with utmost confidentiality and security. • Multi-team Collaboration: Companies can invite members, assign roles, and foster collaboration, making feedback management a collective endeavor.

What truly sets Echo apart isn't just its features, but its mission: to redefine how companies and their users communicate. It's about moving from passive listening to active understanding and fostering genuine connections.

As a nod to the product, I'm all in for any feedback you might want to share!

Congratulations on the launch.. Is the feedback publicly displayable?
@cyriljeet Hey Cyril! Thanks! And yes, you'd be able to hide it from unauthenticated users (even those ones that are not authenticated in your platform) or to make it available for everyone! :)
Do I understand the concept correctly? Company will be able to have a board where users leave feedback / ask for features and other users will be able to upvote other requests? If so, that's a game changer - can't wait for the launch:)
🚀 Kudos for launching Echo! 🎉 Connecting companies with users through feedback is impressive. How did you develop a platform that seamlessly translates user insights, from bug reports to big ideas? Looking forward to the impact it'll make! 🌟

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