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It’s time to change how we cover Elon Musk

 1 year ago
source link: https://www.theverge.com/2023/8/8/23824184/elon-musk-news-coverage-criticism
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It’s time to change how we cover Elon Musk

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After a weekend of whoppers about X and fighting Mark Zuckerberg, the press should take a more skeptical approach.

By Casey Newton, a contributing editor who has been writing about tech for over 10 years. He founded Platformer, a newsletter about Big Tech and democracy.

Aug 8, 2023, 1:30 PM UTC|

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Elon Musk gives a thumbs-up while smiley faces melt in the background
Illustration by Kristen Radtke / The Verge; Getty Images

This is Platformer, a newsletter on the intersection of Silicon Valley and democracy from Casey Newton and Zoë Schiffer. Sign up here.

Today let’s talk about a wild weekend of backtracking at the company formerly known as Twitter — and how it should inform the way we cover Elon Musk and his frequent promises in the future.

On Sunday, Musk said in a post on X that the “Zuck v Musk fight will be live-streamed on 𝕏.”

He added: “All proceeds will go to charity for veterans.”

This all came as a surprise to Mark Zuckerberg. Behind the scenes, the billionaire’s teams had been negotiating for weeks to nail down details of the fight. Zuckerberg had proposed a date: August 26th, as he would later share on Threads.

But Musk begged off, saying he needed more time to train.

On Sunday Musk said that he is lifting weights around the office because he doesn’t have time for more formal training. Later in the day, he further revealed that he is getting an MRI on Monday of his neck and upper back, and may need unspecified surgery before the fight.

As a connoisseur of pro wrestling, I’m quite familiar with the character Musk is playing here: the big talker who can’t back it up in the ring. Wrestling promoters have made a lot of money with cowardly heel champions who go to great lengths to avoid having to face their adversaries in combat. (Feigning injury is a classic of the genre.) In his feud with Zuckerberg, Musk is essentially playing Ric Flair without the charisma.

Were the Musk-Zuckerberg fight a scripted WWE spectacle, we could all sit back and enjoy the show. But these are CEOs of publicly traded companies, and they can move markets with their announcements. As such, journalists tend to take them at their word. And while Zuckerberg has lived up to his — he’s dead serious about a fight, and has been spending possibly too much time preparing for it — there are few indications that Musk is serious about stepping in the ring.

Where to begin? Aside from one training session with podcaster Lex Fridman, there’s no evidence Musk is serious about it that hasn’t come from his own social media posts. Meanwhile, he keeps introducing complications that make the event less likely to happen — suggesting it should happen in the Roman Colosseum, for example, or be streamed on a free (and unstable) platform that would mean the fight forfeits its expected bonanza of pay-per-view money for charity.

For most of you, I realize, it is no longer news that Musk stretches the truth until it disintegrates. At least since he lied about having “funding secured” to take Tesla private, it’s been clear that we should apply a healthy discount rate to everything he says.

At the same time, it is in the nature of business journalism to assume that CEOs of public companies are not lying all the time. And it’s in Musk’s nature to make frequent, bold pronouncements about his companies, politics, the nature of consciousness, and so on, all of which are irresistible to editors.

Stories about these pronouncements are dead-simple and cheap to produce — a description of an embedded tweet, followed by 300 or so words of context. And because people read these stories in huge numbers, publishers devote a lot of space to them. (If there’s an Elon Musk tweet that Insider hasn’t written a short post about this year, it’s news to me.)

The issue is that these stories are often published without the skepticism that is appropriate to someone who the Securities and Exchange Commission once forced to pay $20 million for saying something that wasn’t true.

I thought about all this over the weekend as I read about one of Musk’s other almost-certainly-not-true promises: that he will pay the legal bills of anyone who is “unfairly treated” for posting or liking a post on X. The announcement came after a NASCAR driver was suspended for liking a meme parodying the death of George Floyd.

“No limit,” Musk added, presumably about the amount he is willing to spend. “Please let us know.”

Given that Musk won’t even pay his own vendors, it strains credulity that he would file unlimited lawsuits on behalf of anyone fired over what we used to call a tweet. And it’s particularly galling, given that — as Platformer reported last November — Musk himself fired Twitter employees for lightly criticizing him in the wake of his takeover of the platform.

That context was missing from Yahoo News’ post about the subject. It was missing from Reuters’, too. Bloomberg did better, noting that Musk has often fired his critics.

By now, we have countless examples of Musk making an announcement and walking it back. In February, for example, Musk said the company would begin sharing ad revenue with creators “today” — an announcement that was widely covered. After issuing just one payment to a small, hand-picked group of creators last month, the company said that it had gotten too many applications and would have to delay the start of payments indefinitely.

And even when Musk does deliver, the fine print is sometimes enough to ruin the whole proposition. Last week, for example, the company said it would make good on a promise to let subscribers to X Premium — formerly Twitter Blue — hide their verified checkmarks, which have become a badge of dishonor and mockery among the wider user base.

But as Ivan Mehta noted at TechCrunch, quoting from the company’s help page, “hiding” in this case is a relative term. Emphasis mine:

“As a subscriber, you can choose to hide your checkmark on your account. The check mark will be hidden on your profile and posts. The checkmark may still appear in some places and some features could still reveal you have an active subscription. Some features may not be available while your checkmark is hidden. We will continue to evolve this feature to make it better for you,” the page reads.

Given the hold he has on the popular imagination, these “Musk says” posts aren’t likely to disappear anytime soon. (In fact, once generative AI can credibly spit out 300 words of context underneath anything he might say, I imagine we’ll see more of them.)

But if “Musk says” posts are going to exist, they ought to be much more skeptical than the ones we’ve seen lately. For starters, assume that anything he says about a prospective fight with Zuckerberg isn’t true unless Zuckerberg or Meta confirm it.

And about those lawsuits? Maybe wait until X covers a single user’s legal bills before giving it ink.

As a business, X — with its sinking ad revenues and dead-end subscription business — continues to decline in relevance. But Musk remains a singular cultural figure, actively using his power and influence to shape public debate. Most recently, X sued the nonprofit Center for Countering Digital Hate after it issued a report arguing that the company is failing to remove accounts that post hate speech.

Before Musk, the person setting the day’s news agenda on Twitter was Donald Trump. As it became clear during his first campaign that Trump mostly did not tell the truth, the press corps gradually brought more scrutiny to the candidate’s statements. In some cases, cable networks stopped carrying his public appearances live, since they could not be fact-checked effectively in real time.

Musk’s broken promises have yet to reach anything near the volume of lies that Trump told as president. But given his recent track record, it’s well past time for the press to grant him an equal measure of skepticism.

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