Are you already using or implementing SAP S/4HANA Utilities (private Cloud edition or on-premise), or are you planning to do so soon? Would you like to suggest incremental improvements to SAP S/4HANA Utilities directly to the SAP development team? Would you appreciate a direct channel to the SAP development team to influence SAP S/4HANA Utilities? If your answer to one of these questions is “yes”, you should definitely participate in the SAP Continuous Influence session on SAP S/4HANA Utilities, which is starting in July 2023.

In a nutshell, an SAP Continuous Influence session allows you, as an SAP customer, to continuously suggest improvements related to a specific topic to the respective SAP development team. Of course, you can submit your own improvement requests. Moreover, you can also see all improvement requests that have already been submitted by your peers from the industry – and you are invited to vote for them if they meet your business needs. Voting is key, since SAP development prioritizes all submitted improvement requests by their number of votes, and reviews all those that meet the required threshold of customer votes. SAP development might get back to you to discuss details about your improvement request (for instance to ensure a common understanding of your business requirement). As soon as the review of an improvement request has been completed, SAP development informs you (as well as all voters and followers of this improvement request) about its results using the status.

If your improvement request is accepted, SAP development delivers it wherever feasible in support packages and SAP notes. This enables you to implement it in a non-disruptive way in your SAP S/4HANA Utilities system. In some cases, where a delivery within a support package is not possible, SAP development evaluates whether the suggested enhancement can be added to the SAP S/4HANA Utilities product roadmap in a future release.

If you have participated in an SAP Customer Connection project for SAP for Utilities during the last few years, this approach probably sounds very familiar to you. There is however one major difference: while the Customer Connection projects were open for submission and voting for a limited timeframe (of a few weeks) only, SAP Continuous Influence (as its name suggests) allows you to submit improvement requests and to vote for existing ones continuously. This means SAP development is also continuously evaluating your improvement requests (as soon as they meet the voting threshold) and providing feedback to you about their status in a transparent way.

Your contribution matters. Starting in July 2023, we are looking forward to receiving your improvement requests in the SAP Continuous Influence Session on SAP S/4HANA Utilities!