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Windows 11 Update Breaks Chrome for Some Antivirus Software Users - Slashdot

 1 year ago
source link: https://tech.slashdot.org/story/23/06/18/018230/windows-11-update-breaks-chrome-for-some-antivirus-software-users
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Windows 11 Update Breaks Chrome for Some Antivirus Software Users

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Wednesday BleepingComputer reported: Malwarebytes confirmed today that the Windows 11 22H2 KB5027231 cumulative update released this Patch Tuesday breaks Google Chrome on its customers' systems... While uninstalling the KB5027231 update fixes the issue, admins report that it's not possible to do so via Windows Server Update Services because of a "catastrophic error..." The Google Chrome process is actually running but is prevented from fully launching the application and loading the user interface due to the conflict.

Then Friday BleepingComputer reported that the same update "also breaks Google Chrome on systems protected by Cisco and WatchGuard EDR and antivirus solutions." "We deploy Secure Endpoint 8.1.7 to our few thousand devices, and we started getting a mountain of reports this morning that Google Chrome would not appear on the screen after attempting to open it," one admin said. "With a little trial & error, I found that killing the Secure Endpoint service or uninstalling Secure Endpoint will allow Chrome to open again..."

WatchGuard staff also confirmed on Friday that Google Chrome wouldn't open on Windows 11 after installing KB5027231 if anti-exploit protection is enabled in the company's Endpoint Security software.

Thanks to Slashdot reader boley1 for sharing the news.

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