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ClientZen - Customer feedback insights 6x faster with AI | Product Hunt

 1 year ago
source link: https://www.producthunt.com/posts/clientzen
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ClientZen

Customer feedback insights 6x faster with AI

Free Options
ClientZen replaces the slow feedback analysis process with fully automated tagging that you can control. Get real-time reporting on customer issues. Works with Intercom, Zendesk, and 80+ sources.
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AI is getting everywhere and changing the way we work in many fields. Product management is one of those fields. A big part of product management is to collect and analyze user feedback. This is a fastidious task when done manually.

Luckily nowadays we can offload a big part of the work to AI. This is exactly what ClientZen enables you to do.

Wow! Congrats on the amazing launch of ClientZen! 🎉👏 This is such an innovative and game-changing platform, and I can't wait to see how much it's going to revolutionize the way we approach feedback analysis. 😍

As a user, I'm curious to know more about some of the use cases - How easy is it to integrate with different sources? 🤔 And what kind of insights can we expect to get from the real-time reporting? 🤔

Overall, it's clear that ClientZen is going to be a fantastic asset for businesses looking to get actionable feedback and improve the customer experience. 🌟 The fully automated tagging is going to save so much time and hassle. Keep up the amazing work, and here's to many more successes! 🥂🎊

@gabriel_nori Thank you so much for sharing!

We have plug & play integrations with Intercom, Zapier, Typeform, etc. We can also use Zapier for custom integrations; so it's quite easy to set up.

Some insights / usecase examples are: - what features are requested the most - what are the top issues my users are facing - did my latest release actually solved the problem? - what is the MRR behind a certain topic - what segment is requesting this feature (free, paid, etc.) - etc.

All this can be drilled down by time period, topic, user types, etc.

Hope this helps! We also have a demo available, you can book it from our website.

Thanks again!

A great product to help deliver on being customer centric. I like the focus on the prioritising and discovering the most pressing issues customers face.

Might be also worth it for adding a objective data source for feature prioritisation for the product team.


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