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What I Learned from "One Microsoft" at Microsoft | JD Meier

 1 year ago
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What I Learned from “One Microsoft” at Microsoft

One Microsoft

“Be the change you want to see in the world.” — Mahatma Gandhi

As I look back at levers of change that worked, one of my favorite examples is “One Microsoft.”

Now, by “worked”, I don’t mean worked for everyone, or worked in all cases.  But I do mean I experienced real and serious and significant changes in people, unlike changes I had seen before.

I’m always fascinated by simple tools that work, especially when they make profound impact.

For me, simple, sticky slogans are one such tool.

It’s one thing to say the pen is mightier than the sword, but how do you influence change at scale when there’s a lot of verbal interactions and a lot of noise?

Slogans can help remind people of the ideal of what they are aspiring towards.  They can remind people who they want to be, or how they want to behave.  They give rebels a cause they can rally around and give crowds an idea worth championing.

With that in mind, let’s explore the power of slogans to change the world, using the example of “One Microsoft” to make it real and relatable.

A Rallying Cry to Build a Coalition of the Willing

The story begins with my immersion in the world of “One Microsoft,” a strategic initiative that aimed to break down barriers, foster collaboration, and unite a vast and diverse organization.

Initially, like many others, I approached the concept with skepticism, unsure of how a mere slogan could truly reshape the way we worked and interacted.

However, as I delved deeper into the essence of “One Microsoft,” I discovered the immense power behind its simplicity.

“One Microsoft” became more than just a phrase; it represented a rallying cry, a shared vision that transcended individual roles and departments.

It became a call to action, urging us to set aside internal competition and align ourselves toward a common purpose.

Witnessing the transformation firsthand, I observed how this slogan permeated the organization, touching every level of our collective consciousness.

The Impact of “One Microsoft”

Uniting for success, “One Microsoft” transforms collaboration, innovation, and impact.

The impact of “One Microsoft” was not solely confined to boardrooms and meetings. It seeped into our daily interactions, shaping the way we approached challenges and collaborated with colleagues.

Silos were shattered as teams bridged gaps, recognizing that their success was intricately linked to shared success.

The spirit of collaboration and cooperation became a tangible force that fueled our innovation and drove us toward shared goals.

The Story Behind “One Microsoft”

The idea of “One Microsoft” at Microsoft emerged as a strategic approach to foster collaboration, alignment, and synergy across the company. It aimed to break down silos, encourage cross-team collaboration, and create a unified, cohesive organization. The concept of “One Microsoft” was introduced by Steve Ballmer, the former CEO of Microsoft, in 2013.

Microsoft is a big place.  It’s easy for separate divisions or product groups, each with its own goals, priorities, and sometimes even competing interests. This organizational structure sometimes led to challenges in communication, coordination, and the ability to deliver a cohesive experience to customers.

To address these challenges and drive greater agility and innovation, Microsoft embarked on a transformational journey under the leadership of Steve Ballmer. The “One Microsoft” initiative aimed to create a more integrated and collaborative company culture, breaking down barriers between different divisions and fostering a shared sense of purpose.

A Vision for Shared Success

The vision behind “One Microsoft” was to leverage the strengths of different teams and align them toward common goals.

It involved streamlining and simplifying organizational structures, improving communication channels, and encouraging a greater focus on collaboration and shared success.

The initiative emphasized the value of working together to achieve greater outcomes than what could be accomplished in silos.

Through the “One Microsoft” approach, Microsoft aimed to enhance the company’s ability to innovate, deliver seamless experiences to customers, and adapt to the evolving technology landscape.

It fostered a culture of cross-team collaboration, knowledge sharing, and collective accountability, enabling Microsoft to respond more effectively to market demands and customer needs.

While the specifics of the “One Microsoft” initiative have evolved over time, the fundamental idea of creating a more integrated and collaborative organization remains a core principle within Microsoft’s culture and operating philosophy.

The Power is in the Mantra

Here’s what surprised me: That little simple, sticky mantra of “One Microsoft” helped me in the halls to breakdown walls.

It empowered me to span more silos in a single bound.

It was super easy to work with people that didn’t see a reason to work together before.  It reinforced the idea that here we are, one company, working together to change the world.

It helped people rise above their individual or team or org’s priorities and goals to build shared goals that were “better together”.

It changed mindsets. It changed attitudes.  It changed beliefs.

It changed behaviors.  It changed behaviors by giving people a deeper sense of comradery.

It fostered and created coalitions of the willing.

All through a simple mantra that helped people change their inner meaning of what it meant to be a part of the bigger picture.

It turned out to be one of the most surprising idea viruses that I saw change people for real.

How the Naysayers Missed Out

Naysayers who were cynical, disregarded, or failed to leverage the “One Microsoft” initiative may have missed out on several potential benefits and opportunities.

Here are some reasons why:

  1. Collaboration and Synergy: “One Microsoft” aimed to foster collaboration and alignment across teams and divisions. Naysayers who dismissed or disregarded this initiative may have missed the chance to tap into the collective knowledge, expertise, and resources available within the organization. They may have overlooked opportunities for cross-team collaboration and the synergistic effects that can arise from diverse perspectives and skill sets.
  2. Breakdown of Silos: The “One Microsoft” approach sought to break down silos and create a more integrated organization. Those who remained cynical or resistant to this change may have perpetuated siloed thinking and missed the chance to work more effectively with colleagues from different divisions. Breaking down silos can lead to improved communication, knowledge sharing, and the ability to tackle complex challenges as a cohesive unit.
  3. Adaptability and Innovation: “One Microsoft” aimed to enhance agility, adaptability, and innovation within the company. By embracing the initiative, individuals and teams could have been better positioned to respond to market trends, customer demands, and emerging technologies. Naysayers who did not leverage “One Microsoft” may have missed out on the opportunity to contribute to and benefit from a more dynamic and innovative environment.
  4. Shared Purpose and Alignment: The “One Microsoft” initiative sought to create a shared sense of purpose and alignment across the organization. Those who dismissed or disregarded this initiative may have lacked the sense of collective direction and cohesion that comes from working towards common goals. By embracing the shared purpose, individuals could have felt more connected to the broader vision and been better equipped to contribute to its realization.
  5. Professional Growth and Learning: The “One Microsoft” approach encouraged learning, collaboration, and knowledge sharing. Naysayers who resisted this initiative may have missed out on valuable opportunities for professional growth and development. Embracing the principles of “One Microsoft” could have provided individuals with exposure to new ideas, perspectives, and experiences that enhance their skills and broaden their understanding.

Ultimately, those who were cynical, disregarded, or failed to leverage the “One Microsoft” initiative may have missed out on the chance to actively contribute to a more integrated, collaborative, and innovative organization.

They may have limited their own growth, hindered their ability to work effectively with others, and missed the potential benefits that come from a cohesive, aligned, and forward-thinking organizational culture.

“One Microsoft” Created Better Energy for Those that Played the Game

The “One Microsoft” initiative generated better energy for those who embraced it by fostering a more collaborative, inclusive, and aligned organizational culture.

Here are some examples that might surprise people:

  1. Enhanced Communication and Information Sharing: “One Microsoft” emphasized breaking down communication barriers and promoting information sharing across teams and divisions. This created a more transparent and open environment where individuals had access to valuable insights, expertise, and resources that were previously siloed. As a result, employees experienced improved communication flows, increased visibility into projects and initiatives happening across the company, and greater opportunities for collaboration.
  2. Cross-Team Collaboration and Innovation: By promoting collaboration and breaking down silos, “One Microsoft” encouraged individuals to work together across teams and divisions. This enabled the sharing of diverse perspectives, ideas, and approaches to problem-solving. Surprising collaborations emerged as employees from different disciplines came together to tackle challenges, leading to innovative solutions that may not have been possible within traditional siloed structures.
  3. Empowerment and Ownership: The “One Microsoft” approach empowered employees at all levels to take ownership of their work and contribute to the broader vision of the organization. This shift in mindset created a sense of purpose and autonomy, fostering better energy and enthusiasm among individuals who felt empowered to make a meaningful impact. As a result, employees became more engaged, motivated, and proactive in driving positive change within their teams and the company as a whole.
  4. Learning and Professional Growth: “One Microsoft” promoted a culture of continuous learning and development. Employees had access to a broader range of learning opportunities, such as cross-team training, knowledge-sharing sessions, and mentorship programs. This unexpected exposure to diverse ideas and expertise sparked new avenues for personal and professional growth, enhancing employee satisfaction and engagement.
  5. Collective Sense of Achievement: The “One Microsoft” initiative created a shared sense of achievement and purpose. As employees saw the positive impact of their collaborative efforts on the organization’s success, a sense of collective accomplishment emerged. This generated a contagious positive energy, boosting morale and fostering a supportive and united work environment.

These examples highlight how embracing the principles of “One Microsoft” created surprising shifts in energy and dynamics within the organization. It fostered a culture where employees felt empowered, engaged, and connected to a shared purpose.

The collective efforts and collaboration led to innovative outcomes, personal growth, and a stronger sense of community.

How Anyone Can Change Anything Better

What I ultimately learned from “One Microsoft” is how powerful a simple slogan can be.

The recipe is pretty simple:

  1. Identify a change you want to see in your world.
  2. Create a simple, sticky slogan that captures the idea of the change.
  3. Test and refine it, until it’s something simple and sticky that empowers people.

In my experience, simple slogans that people can remember, and actually use is an underutilized tool in the toolbox of meaningful change.

A few posters can go a long way.

For example, one simple poster that might remind leaders to do a better job would be “Bring Out the Best in Others”.  Talk about diversity and inclusion and strengths focus and appreciation all in one simple idea.

Examples of One-Liner Mantras that Create Meaningful Change

Here is a handful of some more one-liner mantras that I saw change how people think, act, and communicate:

  1. Dream big, act small.
  2. One team, one fight (thanks to one of the smartest change-makers and rain-makers I know).
  3. Business before technology.
  4. People before business, business before technology.
  5. Business BECAUSE of technology.
  6. Mobile-first, Cloud-first world.
  7. Public cloud for public good.
  8. Be the change you want to see.
  9. Innovate, then integrate (a Steve Ballmer classic).
  10. Change the world or go home.

Another example I remember was something along the lines of “I like…I like…What if?…”  The idea is that before beating something up or challenging it or reimagining it, you first validate and appreciate the idea, then offer constructive ideas to improve it.

The Power of Simple, Sticky Slogans: Changing the World, One Mindset at a Time

The journey with “One Microsoft” has taught me the value of simplicity in communication and has shown me how a sticky slogan can serve as a guiding light, ignite passion, and foster a sense of unity.

It illustrated the remarkable impact that a few carefully chosen words can have on the way we think, act, and communicate.

This experience really highlighted for me the incredible potential of slogans to transform not only an organization but also the world within which we operate.

Do you have a favorite or meaningful mantra that change the world, starting in your own backyard?

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