Consent management for Multi country site in CDC with Multi Brand
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Consent management for Multi country site in CDC with Multi Brand
Hi Team,
Problem Statment.:
Our Customer Has 2 Brands
- Brand A
- Brand B
Each brand has multi-country support. i.e,
- Brand A
- Brand B
Customers for both Brand A and Brand B are common.
Hence I designed the website hierarchy in CDC as Below.
>> Parent Brand
Brand A
Brand B
Now my problem Is, Consent for eu.brandA.com will be different from us.brandA.com. I need help to have site-specific consent. That Is consent for eu.brandA.com will be different from us.brandA.com
Note: I kept one site ( Brand A) in CDC for both eu.brandA.com & us.brandA.com, Just because, All styles and functionality are sharing each other except consents
Any help will be appreciable
Hi Eldhos,
With your current configuration,
Parent Brand
- Child Brand 1
- Child Brand 2.
You can Configure two different consents. Please find below the detailed understanding:
Parent Brand site- Consent Statements- (Brand 1 consent and Brand 2 Consent)- Both not active.
Child Brand 1 site- Consent Statements- Brand 1 consent active (This makes Brand 1 consent mandatory)
Child Brand 2 site- Consent Statements- Brand 2 consent active (This makes Brand 2 consent mandatory)
Also make sure to add the localization template with different locale value like US(EN), UK(EN- Custom) or any other locale value as per requirement. Then, please specify the proper locale value while triggering the Screenset.
With this setup you can get 4 different consent combination, Brand 1 US Consent, Brand 1 UK Consent, Brand 2 US Consent, Brand 2 UK Consent.
Regards,
Vrishabh.
Thank you for the response.
But I have doubts, How can we create a custom Locale? I cannot see that option in CDC. Kindly help
Hey,
I think you have two options:
1. Use different child sites for these regional pages/applications. So you can set up separate consent statements for the various regional sites. Utilize the copy configuration tool to apply the same site configuration (besides consents) from one to all sites of the same brand.
2. Utilize the new language support of the consent management v2 and introduce custom language tags for UK and US or CA and FR, as Vrishabh Awati mentioned in his answer.
Option 1 may require using a "deployment script" to apply changes across all brand sites while offering better auditing and flexibility long-term, while Option 2 is easier to set up.
Best,
Sebastian Schuck
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