Tonkean AI Front Door

Greetings operations enthusiasts and AI aficionados! 👋

At Tonkean, we’re dedicated to helping shared service teams build processes that people actually follow so that organizations can operate more efficiently, collaborate better, and unlock their full potential. Our secret sauce? We combine 100% no-code process orchestration tools with a seamless intake experience that lets requesters use the channels they already spend time in, like email, Slack, and Teams.

Operations leaders in procurement and legal often grapple with obstacles such as convoluted entry points for requesters, unproductive request management tools, and a lack of personalization catering to individual users or teams.

But now there’s a better way.

🚀 Introducing the Tonkean AI Front Door 🚀 Today, we’re excited to announce a game-changing enhancement to our Process Experience Platform: the Tonkean AI Front Door. This powerful feature harnesses GPT-4 and our intuitive no-code tools to further streamline intake, deliver personalized experiences, and supercharge your team’s productivity. Capabilities include:

🚪AI-powered single entry point: Accessible via email, Slack, Teams, or customized web portals, AI Front Door uses OpenAI GPT-4 to interpret plain-language requests so that users can easily kick off processes without jumping through hoops.

🎯 Personalized, context-aware support: AI Front Door gets to know your company’s policies, systems, and workflows, and it understands the subtleties of users’ requests so that everyone receives tailored guidance and smooth resolution.

⚡ Proactive assistance: AI Front Door doesn’t just respond with answers – it also takes action by opening tickets, alerting the right people, or creating documents. It can even anticipate process needs before users ask, proactively reaching out via email or chat to initiate processes or resolve issues.

🛠️ No-code customization: Our intuitive, no-code process builder empowers internal service teams to create custom workflows that seamlessly wrap around your existing systems, without creating any IT bottlenecks.

Some real-world examples of how the AI Front Door can help:

Requester initiated:

🕺 Requester: "I need an NDA for ACME" 🐵 AI Front Door: Triggers a doc creation workflow, checks for existing docs, and generates the NDA if needed, using data pulled from the Salesforce opportunity for the current deal cycle with ACME. From there, it provides the option to send the NDA to the key contact on the account for e-signature with a click.

🕺 Requester: "I want to buy a new MacBook" 🐵 AI Front Door: Automatically identifies policy-approved options for the specific employee, populates choices from existing catalogs (e.g. Ariba), and kicks off the purchase process, pre-filling fields for you.

Tonkean-initiated:

🐵 AI Front Door: “Hi - I noticed you moved the ACME opportunity into the Negotiation/Review stage. The last time that happened, you generated an MSA for the prospect. I went ahead and created one for ACME here” *attaches file*. “If you need any revisions, let me know.”

Get started with Tonkean AI Front Door in just a few simple steps: ⚡ Step 1: Sign up for the Tonkean AI Front Door beta waitlist. [LINK!] ⚡ Step 2: Connect your existing tools and platforms to Tonkean AI Front Door. ⚡ Step 3: Customize your workflows using our no-code builder.

Looking forward to revolutionizing your operations together!

Sagi Tonkean CEO & Founder