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Mac Pro: Wifi works but No Internet | MacRumors Forums

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MP 1,1-5,1 Mac Pro: Wifi works but No Internet

bill_face

macrumors newbie

Original poster

Jan 13, 2019
Hello.

I have a Mac Pro of the cheese grater variety (4.1 I believe but will confirm later)

A couple of days ago it stopped connecting to the internet. I tried various simple steps (wifi off/on, restart, trying connecting via ethernet) none worked. The wifi appears to be working, and it can still connect to the local network via wifi.

I found an internet page of various problems that might cause it, and worked through them to no avail (e.g disconnecting all USB, changing DNS settings)

(https://appletoolbox.com/solved-macbook-connects-to-wi-fi-but-has-no-internet-connection/)

So i reinstalled the OS (Yosemite) and the problem persists.

Could it be a hardware problem? Is there anything that could cause this lack of internet in an otherwise fine Mac Pro?

Or any other diagnostic steps I can take?

Cheers

Phil

subroutines

macrumors member
Sep 30, 2009
Not sure if this helps. But I had issues with my wifi only, and it was due to some USB3 cables emitting signals that interfered with the wifi component. It was fixed when I removed the cables. So I just minimized the use of cables connected to the machine. Apple Tech support couldn't figure this out but I later informed them of the issue.

bill_face

macrumors newbie

Original poster

Jan 13, 2019
Not sure if this helps. But I had issues with my wifi only, and it was due to some USB3 cables emitting signals that interfered with the wifi component. It was fixed when I removed the cables. So I just minimized the use of cables connected to the machine. Apple Tech support couldn't figure this out but I later informed them of the issue.
Hey thanks for the response.

I did try removing all the USB connections and it still didn't work

hwojtek

macrumors 68020
Jan 26, 2008 2,124 1,157 Poznan, Poland
Or any other diagnostic steps I can take?
Hold "Option", click on the wifi "radar" in the menu bar, screenshot the extended wifi information you see, post here.

bill_face

macrumors newbie

Original poster

Jan 13, 2019
Thanks all, I believe it was a problem with my router, as a hard reset of that seems to have fixed the problem

bill_face

macrumors newbie

Original poster

Jan 13, 2019
Actually it's not working again. See pic

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hwojtek

macrumors 68020
Jan 26, 2008 2,124 1,157 Poznan, Poland
What kind of a router serves the "Meeting Hall" network? Can you hook up to it with a cable and check for wired connectivity with wifi disabled?

BrianBaughn

macrumors G3
Feb 13, 2011 9,121 2,004 Baltimore, Maryland
I don't think posting that wifi info helps.

What are you seeing at System Preferences>Network>Ethernet?

Is the Mac connected directly to the router via Ethernet? Have you tried a different port and cable?

Do you have any other device that can be used to check your Ethernet and router?

Can you connect the Mac to another router to check it?

Basic troubleshooting.

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