Universal Inbox - Service your customers across multiple channels | Product Hunt

Service your customers across multiple channels

Hi all, Let me take you for a quick nostalgic trip down memory lane. Imagine watching Tom juggling a few balls, but mischievous Jerry keeps tossing more items into the mix, making it challenging for Tom to keep juggling. Eventually, it gets too much for Tom, and everything collapses Sure, it may have been amusing to watch Tom struggle, but it's hard not to feel sorry for him. But what if Tom had the gadget to help him juggle everything thrown at him? He would have more time to do things he enjoys, like sipping his milk, devising plans to outsmart Jerry, and whatnot. Your customer service agents are in the same boat as Tom.

- Always juggling between tabs to respond to customer queries. - Burnt out all the time. - Customers are mostly dissatisfied due to long response times.

Your agents are stuck like Tom, which is why even your loyal customers are slipping away!!!!! It’s time to start thinking about your agents and helping them serve your customers better. Give them the power of Helpwise’s Universal inbox.

The Universal Inbox feature brings all your customer interactions on one consolidated screen, making it the ultimate game changer of Helpwise.

Imagine never having to check multiple channels like a detective trying to solve a mystery; that's the power of Helpwise's Universal Inbox. So, why settle for anything less when you can have it all with the Universal inbox? Here’s how you can have it ‘all’:

✅No need to switch between multiple channels while replying to customer queries. ✅Leave your customers feeling like VIPs with quick, automated yet personalized replies. ✅Reduce the chances of missing an important message from customers. ✅Get a bird’s eye view of the team performance and customer conversations. ✅Collaborate with the team online like you’re in the same room.

🏁 How to get started? - Sign up on Helpwise - Connect multiple channels (Email, voice, SMS, live chat, WhatsApp, Social Media) - Click on universal inbox in the menu bar

Voila! You can now manage all customer communications from a single place. 📊 Use cases The Universal Inbox is a versatile and flexible feature that can be used in many different ways by teams across various industries and domains. We have seen it work wonders in different situations and use cases: SaaS / Tech Insurance E-commerce Hospitality & Travel Client Servicing Operations

📣 Product Hunt Special Offer - Get access to Universal Inbox for just $5/month/user for three months