Insight7 - Automate customer research to build products customers want | Product...

Automate customer research to build products customers want

Howdy Product Hunt 👋

I'm Odun, Co-founder & CEO of Insight7.

Today we are launching Insight7, an AI-powered customer intelligence tool that helps product teams and startups cut down time to analyze customer feedback such as interviews, NPS and surveys from 7 hours to 7 mins.

First, I want to thank @robjama for hunting us.

Our founding story

The inspiration for Insight7 came three years ago during a product innovation project. At the time, I felt frustrated that insights informing key product and business decisions were stuck in docs, slides and spreadsheets.

This made it tedious and time consuming to access insights for making the right product decisions and we ended up building things our customers didn't want and never used. I have chatted with several founders, startups and product folks over the years and indeed this problem is universal. We created Insight7 to fix it.

Here's how Insight7 works

For our v1, we've built capabilities that help product teams synthesize customer interviews, surveys and other customer feedback in a few clicks.

Conversational Research with Sev AI: you can ask Sev, your AI customer research assistant, questions about your data such as: "What features should I prioritize based on customer feedback?" or "What is the top complaint from customers based on this dataset"? Sev can also help you segment customer feedback or personas. All you have to do is ask.

Intelligent Projects: simply upload a set of research documents such as customer interview transcripts, hand-written notes, NPS, surveys and research reports. With one click you can view a dashboard showing the high-level summary, key insights with sentiments, key topics and keywords from customers. You get continuous insights on your project as you add more research data.

Magic Editor: offers more robust features to automatically extract insights, highlights and tags from customer interviews. You can turn up to 50 customer interviews into key insights and download a report in just a few clicks.

I am incredibly proud of the product we’ve built and I am grateful to our team for bringing the product to life. Insight7 helps startups and product teams unlock insights so they can build the things customers want 10x faster.

We are looking to hear your feedback and integrate them to make the experience even better for you.

Cheers,

Odun