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Question Base - Turn Slack into a knowledge base with generative AI | Product Hu...

 1 year ago
source link: https://www.producthunt.com/posts/question-base
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Turn Slack into a knowledge base with generative AI

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Question Base

Turn Slack into a knowledge base with generative AI

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Question Base is a new kind of knowledge base. Powered by AI, it answers your team's questions inside Slack. Automatically. Perfect for fast-growing teams with overheated channels.🔥
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Drata
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Continuous, automated compliance and risk management

Hello Product Hunt! 👋

I’m Yana, one of the 3 co-founders of Question Base. Today we’re launching for the very first time after a year of heads down building 😱 It’s both exciting and nerve-wracking!

We have a dream for the future - People do their best creative work.

We’re far from it today. As we’re drowning in a flood of information, our days are more often gone in “Oh, I should also do…” “But where is…” and “Who knows about…”. We often find ourselves doing the BUSY WORK of looking up things, reading through pages of docs, and jumping between this and that. Our best creative work gets often snoozed for the next day or the day after…or maybe in the new year? 😅 (I feel you!)

My team and I hate this busy work. So after working for many different companies - fast-growing startups and big corporations, we set ourselves to remove some of it. We wanted to:

👨‍🚒 To offload the busy experts answering the same questions.

💪 To empower new teammates to learn and explore information at their own pace, without feeling like they are disturbing someone or sounding stupid.

🌍 To connect product and commercial teams to expand the product know-how, answer clients questions faster, but also feed back market knowledge to the product teams.

We created Question Base to be a frictionless experience that let’s people do what they usually do - Ask & Answer questions in the chat, and we use AI to turn that chatter into an organized, reusable knowledge for the next person on the team. 🦾

We’ve been in a private BETA for the past 1 year with a number of startups, building out the experience. It’s been super helpful 🙏 And now we’re ready to get more teams to join in and try.

We had a line in the sand for this PH launch - we should have something so frictionless and value-adding that having Slack without the helpful Question Base bot in it, will seem so mundane and tedious, like life before GTP-3 (and who wants that? :D:D:D)

Super excited to get your feedback! Me and the team are all day here to answer your questions, fix bugs 🐞 and properly nerd on the #futureofwork #aitools.

Hugs, Yana, Kasper - @tornoe and Stefan - @vladington


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