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Twitter is experiencing a widespread global outage - The Washington Post

 1 year ago
source link: https://www.washingtonpost.com/technology/2022/12/28/twitter-global-outage/
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Twitter experiences a widespread global outage

User reports of error messages began to spike late Wednesday

Updated December 28, 2022 at 11:42 p.m. EST|Published December 28, 2022 at 8:41 p.m. EST
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Twitter CEO Elon Musk. (Reuters/Pool)
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Twitter experienced a global outage late Wednesday, according to numerous reports from Twitter users and the online tracker Downdetector.

It wasn’t immediately clear how many Twitter accounts were impacted by the outage. As of just before 8 p.m. Eastern on Wednesday, Downdetector had tracked more than 10,000 user reports of outages. Virtually all 10,000 reports had emerged over the course of the previous hour.

According to Downdetector, reports of the outage started in the United Kingdom, followed by Canada, Germany, Italy and France. The tracker said the vast majority of people impacted by the outage were using the Twitter website, not the app.

Twitter did not immediately respond to requests for comment.A few hours after the problems emerged, reports of outages were way down, according to the tracker, a sign that the worst had passed.

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A massive global outage is an outcome that observers and analysts have feared since billionaire Elon Musk took over the company. In October, shortly before the takeover, The Washington Post reported on Musk’s internal plans to save money, which included making large cuts to the data centers that keep the site running.

Since his takeover, Musk has fired thousands of staff members, including engineers, and many others have quit, leaving Twitter with a skeleton crew.

Twitter operates three major data centers globally. Musk ordered the biggest data center in Sacramento to be shut down on Christmas, provoking anguish among ineers, according to a person familiar with the order who spoke on the condition of anonymity to discuss internal matters.

The person said that in group chats among current and former engineers on Wednesday, some speculated that the outage was triggered by a software update gone wrong.

Wednesday evening Musk tweeted that the service was working for him.


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