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Accidentally erased Macintosh Hd

 1 year ago
source link: https://forums.macrumors.com/threads/accidentally-erased-macintosh-hd.2372884/
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Accidentally erased Macintosh Hd

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
Can someone help me step by step how to recover it or do I have to take it to an Apple Store please someone help me

russell_314

macrumors 601
Feb 10, 2019 4,874 6,827 USA
Can someone help me step by step how to recover it or do I have to take it to an Apple Store please someone help me
I'm not sure how it's possible to accidentally erased your entire drive but you could try recovery mode. Of course you're not getting files or data back unless you have them backed up. You didn't say what model Mac you had though.

Use macOS Recovery on an Intel-based Mac

Learn how to use macOS Recovery on an Intel-based Mac.
support.apple.com

Reactions: Kierkegaarden

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
I'm not sure how it's possible to accidentally erased your entire drive but you could try recovery mode. Of course you're not getting files or data back unless you have them backed up. You didn't say what model Mac you had though.

Use macOS Recovery on an Intel-based Mac

Learn how to use macOS Recovery on an Intel-based Mac.
support.apple.com
It’s a MacBook Pro 13 and how do I do the recovery mode ?

Alpha Centauri

macrumors 6502a
Oct 13, 2020
It’s a MacBook Pro 13 and how do I do the recovery mode ?
It's always astounding that people post virtually no details of their machine in the OP.

MBP13 ok, what model? Intel, M1 or M2? Also, what macOS?

If it's Intel, click on the link from post#2 that @russell_314 has already provided you with.

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
It's always astounding that people post virtually no details of their machine in the OP.

MBP13 ok, what model? Intel, M1 or M2? Also, what macOS?

If it's Intel, click on the link from post#2 that @russell_314 has already provided you with.
I have no clue what things you asking for that’s why I’m asking for help 😐

Reactions: russell_314

Alpha Centauri

macrumors 6502a
Oct 13, 2020
I have no clue what things you asking for that’s why I’m asking for help 😐
What year model is your MBP?

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
What year model is your MBP?
Model 1 I believe

russell_314

macrumors 601
Feb 10, 2019 4,874 6,827 USA
Model 1 I believe

Identify your MacBook Pro model

Use this information to find out which MacBook Pro you have, and where it fits in the history of MacBook Pro.
support.apple.com

Reactions: Kierkegaarden

russell_314

macrumors 601
Feb 10, 2019 4,874 6,827 USA
do I have to take it to an Apple Store
This might be your best bet. It's hard sometimes to communicate with text versus someone physically showing you something. This is made much worse if you don't have a basic understanding of what they're trying to explain to you.

It's not going to hurt for you to try some steps but the most frustration free route might be the Apple store. If you have an Intel Mac, that means it was made before the Apple silicon transition you could look at the link I first posted. If you don't know what an Intel Mac is or what Intel even means I really suggest you go to the Apple store. Not everyone is a tech nerd and that's perfectly fine.

Reactions: Kierkegaarden

Choco Taco

macrumors member
Nov 23, 2022
How did they erase your drive?

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
How did they erase your drive?
Im not sure what happen I was doing some college hw and my screen went bright pink and then took me to the the four icons thing

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
Im not sure what happen I was doing some college hw and my screen went bright pink and then took me to the the four icons thing
I was on the phone with apple and they where the ones that told me that I didn’t have the disk anymore? And I’m trying to fix it cause I don’t have the money to but thank russell_314

russell_314

macrumors 601
Feb 10, 2019 4,874 6,827 USA
I was on the phone with apple and they where the ones that told me that I didn’t have the disk anymore? And I’m trying to fix it cause I don’t have the money to but thank russell_314
If it's an older MacBook then the link I posted would have instructions to recover it. The problem is that might that fix it. I'm not sure what you mean by I don't have the disc anymore. Maybe they mean your hard drive physically failed.

Here's the link on how to recover it. It's worth a shot. Even if it doesn't work at least you tried.

Scroll down to "Start up your Intel-based Mac in macOS Recovery"

Use macOS Recovery on an Intel-based Mac

Learn how to use macOS Recovery on an Intel-based Mac.
support.apple.com

Reactions: Kierkegaarden

Choco Taco

macrumors member
Nov 23, 2022
Do you have an Apple store near you? It sounds like your drive has failed. The rest of the computer could possibly be okay, but the drive would need to be replaced. You can try reinstalling macOS with the method russell_314 posted. It will reinstall macOS while leaving your current files alone. But that all depends on how damaged the drive is.

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
If it's an older MacBook then the link I posted would have instructions to recover it. The problem is that might that fix it. I'm not sure what you mean by I don't have the disc anymore. Maybe they mean your hard drive physically failed.

Here's the link on how to recover it. It's worth a shot. Even if it doesn't work at least you tried.

Scroll down to "Start up your Intel-based Mac in macOS Recovery"

Use macOS Recovery on an Intel-based Mac

Learn how to use macOS Recovery on an Intel-based Mac.
support.apple.com
It’s a m1 2020 so idk

Choco Taco

macrumors member
Nov 23, 2022
It’s a m1 2020 so idk
I would take it to an Apple store.

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
Do you have an Apple store near you? It sounds like your drive has failed. The rest of the computer could possibly be okay, but the drive would need to be replaced. You can try reinstalling macOS with the method russell_314 posted. It will reinstall macOS while leaving your current files alone. But that all depends on how damaged the drive is.
The closest Apple Store is about 5 hrs including traffic and I don’t have a car. idk how or I would upload a photo of the screen of my MacBook

Choco Taco

macrumors member
Nov 23, 2022
I would try reinstalling macOS with this method:
www.macobserver.com

macOS: How to Boot into Recovery Mode on an M1 Mac

Entering Recovery Mode on an M1 Mac is a different process than on an Intel Mac. Apple made it even easier to do.
www.macobserver.com
Reinstalling it shouldn't erase any of your files. It will just install a fresh copy of macOS while leaving your files alone. It's worth trying.

Reactions: russell_314

Choco Taco

macrumors member
Nov 23, 2022

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
What they told me is that my Macintosh hd is not there and something about software

Attachments

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Choco Taco

macrumors member
Nov 23, 2022
Quit Disk Utility and go back to the menu that gives you the option to reinstall macOS. Select that option and let it run until it's finished. Is that option available to you?

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
This one ?

Attachments

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Choco Taco

macrumors member
Nov 23, 2022
Did you mean to attach an image? I don't see anything.

Cruzgomez

macrumors newbie
Original poster
Dec 7, 2022
21A57053-3097-43CF-AF86-B4587134F40C.jpeg

Choco Taco

macrumors member
Nov 23, 2022
Yes. Select that disk and click Continue and let it reinstall the OS. It does look like it's missing your files though based on the total available storage. You may have lost all your files, but this will restore your computer. This may be what Apple was saying about your disk missing.

You may have lost all your files. Was there anything on there that wasn't backed up or extremely important?

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