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Macbook Air cracked screen
source link: https://forums.macrumors.com/threads/macbook-air-cracked-screen.2368201/
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Macbook Air cracked screen
Oct 30, 2022
I purchased a Macbook Air in April 2022. In August the screen cracked for no apparent reason and I had to pay £450 for a replacement. Screen cracked again in October and I have been told again it is accidental damage and therefore another £450 to repair. I have been extra-careful handling my laptop since the last cracked screen and this second one just suddenly appeared with no cause I am aware of . I have had Macbook Pro's for 15 years and never had a problem with screen damage. Despite so much on this online, Apple apparently are not taking any responsibility for it being a design issue. I am thoroughly disillusioned. I was denied being able to purchase the extra cover after the first damage and now have a laptop I am almost afraid to use as it is apparently so delicate and vulnerable to damage.
Reactions:
sorgo
Where specifically the screen cracked? It could be caused by too tight hinges. Don't you feel the hinges are too tight?
I have here M1 Air with hinges obviously too tight. I have to use two hands to open it, because the hinges lift the base not only on initial move (to split the magnets) but even when I continue opening it... I never experienced such issue on my Air 2019, even when it was brand new. Some says, the tight hinges will loose over time, but I don't think so, maybe, but it's unlikely in my opinion. They have to be loosened in the service (or by yourself of course, if u have tools).
I have here M1 Air with hinges obviously too tight. I have to use two hands to open it, because the hinges lift the base not only on initial move (to split the magnets) but even when I continue opening it... I never experienced such issue on my Air 2019, even when it was brand new. Some says, the tight hinges will loose over time, but I don't think so, maybe, but it's unlikely in my opinion. They have to be loosened in the service (or by yourself of course, if u have tools).
sorgo
macrumors 68000
Feb 16, 2016
1,912
4,502
Porte des Morts
I find this particularly concerning as I’m about to move and I’ll be bringing my new M1 Air with. I did get a nice protective case but I’m flying and don’t trust it being packed next to anything hard.
I did get AppleCare, though, in case anything happens. Did you have AppleCare or no @bluebell4444?
I did get AppleCare, though, in case anything happens. Did you have AppleCare or no @bluebell4444?
Oct 30, 2022
sadly not as I have never had problems with previous Macbooks going back 15 years. And Apple will not allow me to take out AppleCare retrospectively Sure you will be fine now you are aware of the dangers!I find this particularly concerning as I’m about to move and I’ll be bringing my new M1 Air with. I did get a nice protective case but I’m flying and don’t trust it being packed next to anything hard.
I did get AppleCare, though, in case anything happens. Did you have AppleCare or no @bluebell4444?
Reactions:
sorgo
Oct 30, 2022
My hinges seem fine and always have done. On both occasions, the crack was along the top of the screen left to right where it is at it's thinnest part.Where specifically the screen cracked? It could be caused by too tight hinges. Don't you feel the hinges are too tight?
I have here M1 Air with hinges obviously too tight. I have to use two hands to open it, because the hinges lift the base not only on initial move (to split the magnets) but even when I continue opening it... I never experienced such issue on my Air 2019, even when it was brand new. Some says, the tight hinges will loose over time, but I don't think so, maybe, but it's unlikely in my opinion. They have to be loosened in the service (or by yourself of course, if u have tools).
JPack
macrumors G4
Mar 27, 2017
10,017
17,769
Buy one of those hard, form fitting cases for your MacBook for $10 or $15. Those cases protect the most vulnerable points of the LCD, the four corners. They also prevent the display from slamming down onto the palm rest area because it has a raised lip. The display cover will simply hit the bottom cover.
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