Hello Everyone,

Recently I came across the issue related to output device configuration in sap, hence thought of sharing the resolution with all of you.

Scenario: 

We have an output device set for Printing Using E-Mail in our SAP system. This means, Basically you have to specify output device in the print window  i.e output device with Access Method – M and It creates an output that sends the print data as an attachment to an e-mail. The user requirement was to get that output attachment in .TXT file format and we had an output device setup with device type ASCIIPRI, which was fulfilling the requirement.

The twist here is, with current setup the German letters (ä,ö,ü) are showing as # in the text file.

Solution:

Here, the challenge was to find the device type which can export the output to email in .TXT file  format and which can support the German characters (ä,ö,ü) too.

After much research, We found SAP has Unicode-capable version of ASCIIPRI called UTF8PRI , Thankfully our system was in higher release i.e S4HANA 1909 SP05 (SAP_BASIS release 754 ), UTF8PRI device type was already available.

We created new unicode output device with below configuration and this had solved our issue.

If you are on lower SAP version UTF8PRI device type might not be available in your system, In such case kindly follow the steps mentioned in SAP note #1673313

Reference:

https://launchpad.support.sap.com/#/notes/1673313

Hope this blog will help you to solve your issue too

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