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Apple Investigating Apple Watch Series 8 and Ultra Microphone Issues

 1 year ago
source link: https://forums.macrumors.com/threads/apple-investigating-apple-watch-series-8-and-ultra-microphone-issues.2363250/
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Apple Investigating Apple Watch Series 8 and Ultra Microphone Issues

MacRumors

macrumors bot

Original poster

Apr 12, 2001 58,044 21,106
Apple has acknowledged that some Apple Watch Series 8 and Apple Watch Ultra users may experience microphone issues, including when trying to use Siri, make a phone call, and more.
measurement-suspended-apple-watch-bug.jpg
Users have reported issues with their Apple Watch microphone becoming persistently unresponsive after some time, causing apps that rely on the mic to throw up errors and stop working entirely.

In a new memo obtained by MacRumors, Apple says it's aware of the bug affecting users, specifically saying customers could face problems with ‌Siri‌ not being able to hear them, recording voice memos, and conducting phone calls. A "Measurement Suspended" message may also appear in the Noise app.

Apple says that restarting the Apple Watch may temporarily fix the problem and suggests the problem is not hardware related. Apple in the memo says that customers should remain updated to the latest watchOS version, indicating a fix could soon be released.

Article Link: Apple Investigating Apple Watch Series 8 and Ultra Microphone Issues

macsplusmacs

macrumors 68000
Nov 23, 2014 1,914 8,597
Suspended?

Oh man, I am having flashbacks to High School all over again....

antiprotest

macrumors 68030
Apr 19, 2010 2,638 5,910

t0rqx

macrumors 6502
Nov 27, 2021 1,031
I have been complaining about a 2 year bug that Siri always needs a physical tap acknowledgement after asking for a HomeKit command. Something they 'introduced' with WatchOS7 and finally fixed in WatchOS9. An essential basic function for this kind of watch. Not do they overcharge a premium over premium but quality keeps falling short. They need to get their act together. The Watch has stagnated since Series 5/6. I expect lackluster innovation for the Series 9. Siri has been stagnating forever, they need to get their act together. They give the impression that the sales keep going without putting much work into the Watch. Again, stop innovating when taking the crown. They used to innovate even if they were on top of their game by a mile, but now it's like we on the top so we stop. Great names did they same; Nokia, Intel and Microsoft. We all know what happened to them. The bloody Series 8 is basically a Series 6 in disguise. A trick they pulled on the Series 7 and also trying to implement on the iPhones.
Last edited: 53 minutes ago

macsplusmacs

macrumors 68000
Nov 23, 2014 1,914 8,597
I have been complaining about a 2 year bug that Siri always needs a physical tap acknowledgement after asking for a HomeKit command. Something they 'introduced' with WatchOS7 and finally fixed in WatchOS9. A essential basic function for this kind of watch. Not do they overcharge a premium over premium but quality keeps falling short. They need to get their act together. The Watch has stagnated since Series 5/6. I expect lackluster innovation for the Series 9. Siri has been stagnating forever, they need to get their act together.
I'm hoping Matter cleans up all lot of this. Today, my We Mo remote simply did not want to turn on the lights for some reason.

Have to use the phone.

t0rqx

macrumors 6502
Nov 27, 2021 1,031
I'm hoping Matter cleans up all lot of this. Today, my We Mo remote simply did not want to turn on the lights for some reason.

Have to use the phone.
Exactly. It worked if i operated it via phone or I had to unlock my phone with the screen on and it would work (sometimes). That beats the reason buying the Watch.
Reactions: macsplusmacs

BGPL

macrumors 6502a
May 4, 2016 1,835 California
Apple:
Designed in someone's house in California, in between rounds of CoD.

BootsWalking

macrumors 68020
Feb 1, 2014 2,151 13,327
Apple says it's aware of the bug affecting users, specifically saying customers could face problems with ‌Siri‌ not being able to hear them

Hard to tell who's affected considering how often Siri gets it wrong even when she can hear us 😜

spcopsmac21

macrumors regular
Nov 9, 2009
Apple has acknowledged that some Apple Watch Series 8 and Apple Watch Ultra users may experience microphone issues, including when trying to use Siri, make a phone call, and more.
measurement-suspended-apple-watch-bug.jpg
Users have reported issues with their Apple Watch microphone becoming persistently unresponsive after some time, causing apps that rely on the mic to throw up errors and stop working entirely.

In a new memo obtained by MacRumors, Apple says it's aware of the bug affecting users, specifically saying customers could face problems with ‌Siri‌ not being able to hear them, recording voice memos, and conducting phone calls. A "Measurement Suspended" message may also appear in the Noise app.

Apple says that restarting the Apple Watch may temporarily fix the problem and suggests the problem is not hardware related. Apple in the memo says that customers should remain updated to the latest watchOS version, indicating a fix could soon be released.

Article Link: Apple Investigating Apple Watch Series 8 and Ultra Microphone Issues
My Apple Watch ultra started getting calls today that didn’t go to my phone. Calls that were not for me and not for my phone number….. like wtf

thadoggfather

macrumors G5
Oct 1, 2007 14,740 14,677
I almost feel like the “ah hah see its wfh” posts are not only not funny/clever or interesting perspectives they ignore that apple has had WFH for years and the quality varies year over year.

Anyone who’s been playing the long game with apple products knows its generally bad quality control gotten worse over time in aggregate. Then there’s the camp of “no issues ever” despite that being factually incorrect but i think they’re better off for having that experience and opinion

They aren’t serious about cleaning stuff up so of course it’s an existing issue exacerbated by ignoring that it’s even a problem in the first place. Imo.

wfh is the scapegoat. At least when it comes to QUALITY CONTROL. quality control !== some ostensible innovation is stifled by wfh argument
Reactions: Saturn1217

Leon Ze Professional

macrumors 6502
Sep 23, 2021 1,077
Considering how much consumers are paying for the Apple Watch Ultra. I hope this QA issue gets sorted el-pronto.

Jeepguy01

macrumors member
Aug 29, 2008
I'm feeling better and better about upgrading during the 13/S7 cycle...

risenphoenixkai

macrumors regular
Oct 14, 2008
I encountered this issue last weekend when I recorded a voice memo of a bad driver’s car’s registration number. Went to play the voice memo back later and just had four seconds of dead air. Found out that Siri wasn’t working anymore either.

Restarted the Ultra, and it was fine after that.

ProfessionalFan

macrumors 68030
Sep 29, 2016 2,772 6,340
Apple:
Designed in someone's house in California, in between rounds of CoD.
Imagine thinking someone is doing that while working from home and still has their job. Really shows ignorance when people make these kind of anti WFH statements.

bLackjackj

macrumors 6502
Nov 14, 2016
My Apple Watch ultra started getting calls today that didn’t go to my phone. Calls that were not for me and not for my phone number….. like wtf
Thats your provider, and an issue with the delegation of your number,.. NOT Apple!

SnappleRumors

macrumors member
Aug 22, 2022
Apple has acknowledged that some Apple Watch Series 8 and Apple Watch Ultra users may experience microphone issues, including when trying to use Siri, make a phone call, and more.
measurement-suspended-apple-watch-bug.jpg
Users have reported issues with their Apple Watch microphone becoming persistently unresponsive after some time, causing apps that rely on the mic to throw up errors and stop working entirely.

In a new memo obtained by MacRumors, Apple says it's aware of the bug affecting users, specifically saying customers could face problems with ‌Siri‌ not being able to hear them, recording voice memos, and conducting phone calls. A "Measurement Suspended" message may also appear in the Noise app.

Apple says that restarting the Apple Watch may temporarily fix the problem and suggests the problem is not hardware related. Apple in the memo says that customers should remain updated to the latest watchOS version, indicating a fix could soon be released.

Article Link: Apple Investigating Apple Watch Series 8 and Ultra Microphone Issues
The memo obtained by MacRumors assumably was from Apple but to who…internal employees or external customers?

Whathappened

macrumors 6502
Mar 15, 2018
Apple:
Designed in someone's house in California, in between rounds of CoD.
Worked for the 7, iPhone 13 and and and.
So yes, working from home rules.
Glad to hear an investigation is in place. Just takes some time all the bugs should be sorted out. 👏
Reactions: coolbreeze2

bLackjackj

macrumors 6502
Nov 14, 2016
Apple:
Designed in someone's house in California, in between rounds of CoD.
As apposed to working onsite in between posting on website forums ey 🙄🤦‍♂

Jealous much? Seems to be the only ones making these naive comments, are those that can't. Such is life, get over it & back to work 😏👌👍

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