6

kernel panic issue - Macbook pro retina 15 inch mid 2015

 2 years ago
source link: https://forums.macrumors.com/threads/kernel-panic-issue-macbook-pro-retina-15-inch-mid-2015.2359157/
Go to the source link to view the article. You can view the picture content, updated content and better typesetting reading experience. If the link is broken, please click the button below to view the snapshot at that time.
neoserver,ios ssh client

kernel panic issue - Macbook pro retina 15 inch mid 2015

yusg

macrumors newbie

Original poster

Sep 14, 2022
Hi All,

First time posting and not sure what I am doing!

I hope you can help as I am completely lost in regards to what to do and have been trying to resolve this for over a year. I have been bashing my brain to figure out whats going on with my macbook with no luck. Have replaced the SSD, RAM and battery and still the macbook in the midst of use, will make a crackling sound and the screen with pixelate and shut down. Below is the problem report produced. I hope someone can help. Thank you

Audit13

macrumors 603
Apr 19, 2017 6,492 1,702 Toronto, Ontario, Canada
The mid-2015 retina does not have user-replaceable ram.
Last edited: Yesterday at 12:08 PM

yusg

macrumors newbie

Original poster

Sep 14, 2022
The mid-2015 retina does not have user-replaceable ram.
Apologies! Not ram replaced, just ssd and battery

Audit13

macrumors 603
Apr 19, 2017 6,492 1,702 Toronto, Ontario, Canada
I'm not good at reading panic reports but the first paragraph of the report makes reference to CPU a few times.

Does it always happen with the same program, performing the same task, etc.?

Have you tried running the built-in diagnostics? You can run them by powering off and powering on while holding down the "D" key.

yusg

macrumors newbie

Original poster

Sep 14, 2022
I'm not good at reading panic reports but the first paragraph of the report makes reference to CPU a few times.

Does it always happen with the same program, performing the same task, etc.?

Have you tried running the built-in diagnostics? You can run them by powering off and powering on while holding down the "D" key.
So after the battery repair all programs seem to work fine except for Apple Music, maybe 2 or 3 tracks in, it cuts out.
I'm not good at reading panic reports but the first paragraph of the report makes reference to CPU a few times.

Does it always happen with the same program, performing the same task, etc.?

Have you tried running the built-in diagnostics? You can run them by powering off and powering on while holding down the "D" key.
it’s occurred with Apple Music and PowerPoint so far after coming back from receiving a replacement battery. I tired to run diagnostic but I get a globe with an exclamation mark. Attached is what happens before it turn off

Attachments

  • E4182097-B42D-43DC-A16A-DC29FB101D8F.jpeg

    E4182097-B42D-43DC-A16A-DC29FB101D8F.jpeg
    523.7 KB · Views: 6

Audit13

macrumors 603
Apr 19, 2017 6,492 1,702 Toronto, Ontario, Canada
Wow, that graphics distortion doesn't look good.

Was the battery replaced at the Apple store?

yusg

macrumors newbie

Original poster

Sep 14, 2022
Replaced by 3rd party repair centre with Apple approved engineers. They also replaced the SSD and reapplied silicon to the CPU as the MacBook was overheating

f54da

macrumors member
Dec 22, 2021
Run memtest, possibly failing ram

About Joyk


Aggregate valuable and interesting links.
Joyk means Joy of geeK