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Chatbots are imbecile gatekeepers driving people mad
source link: https://www.telegraph.co.uk/business/2022/08/29/chatbots-imbecile-gatekeepers-driving-people-mad/
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Chatbots are imbecile gatekeepers driving people mad
Instead of solving our problems, companies simply slap new technologies over them
Andrew Orlowski
29 August 2022 • 11:00am
Have you sworn at a robot recently?
A few years ago, Twitter users claimed they had discovered a surprise method for frustrated customers to escape from being kept on hold while they waited for a company representative to pick up the phone. ...
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