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WorkHub Spaces - One solution for your external and internal communications | Pr...

 2 years ago
source link: https://www.producthunt.com/posts/workhub-spaces
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One solution for your external and internal communicationsThank you for hunting us @ali_shaheen

Hy, I Product Hunt Community, Qudsia here. I am the co-founder of Connect, which we launched earlier on Product Hunt and got so much positive response from the PH community. And now, I am glad to introduce you to Workhub spaces.

What are Workhub Spaces? Spaces are a new feature in Workhub Connect. Workhub spaces are support pages that will enable you to manage all your internal and external communications in one place.

Why Workhub Spaces?

1️⃣ Workhub Spaces help your customer support team by consolidating all customer queries and internal chats into one place. This way, they can manage internal and external communications very easily.

2️⃣ Workhub Spaces is an excellent way for your customer support team to keep track of customer queries and responses. This makes it easier for them to provide a high-quality service to their customers. How Workhub Spaces Works:

Spaces are a support widget for "connect." All "connect" users can use them for free with their connect subscription. To use spaces, create a page and, add all the details of support team members on the page, save it. Copy the code of that page and place it anywhere on your website. Whenever a customer initiates a support chat, anyone from your team will be able to respond to that query from within their "connect" account. This way, everyone on the team is always available to help the customer. Customers can initiate a call, email, or chat and schedule a call by checking the available time in the calendar.

Features: ➡️A support widget for customer support ➡️Chat, Call, Email or Schedule immediately with the support team ➡️No need to switch between internal & external support apps ➡️Support different communication channels like Web chat, Message, Phone, SMS, FB Messenger, WhatsApp, Email, Audio/Video ➡️Customers can select Support representatives based on their needs ➡️Create as many spaces as you want

We are constantly working on making our product better. Please let us know if you have suggestions for how we can improve it! We really appreciate your feedback.

Let's make it better together. 🚀

I’d love to hear your feedback and will hang out here all day to reply to your questions and comments.

Keep growing.

More About Workhub Spaces & Connect: https://www.workhub.ai/connect/


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