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Activating customer loyalty: Why embedding your brand in community is

 2 years ago
source link: https://www.fastcompany.com/90759947/activating-customer-loyalty-why-embedding-your-brand-in-community-is-key-to-success
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Activating customer loyalty: Why embedding your brand in community is key to success

Founder & CEO of Cheekbone Beauty Jenn Harper explores how building a brand around values is key to driving loyalty, advocacy, and growth.

Activating customer loyalty: Why embedding your brand in community is key to success
Every business knows the importance of identifying the people who will most resonate with its mission and products. But building brand evangelism is also about identifying with this community on a level that motivates people on the ground to share this mission with others. Jenn Harper, Founder & CEO of Cheekbone Beauty, explores the efficiency and impact of inspiring your tribe to extend your message beyond the reach of your marketing spend.

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FastCo Works is Fast Company's branded content studio. Advertisers commission us to consult on projects, as well as to create content and video on their behalf.

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