ITSM Integration Consulting | Flexera
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Breadcrumb
- Flexera One
- IT Visibility
- Integration to IT Business Systems
Integration to IT Business Systems
Protect your IT investments with the highest quality data
Flexera One’s integration to IT business systems accelerates the return on investment from your platforms, expands functionality and increases efficiency across ITIL processes by delivering clean software and hardware asset data directly.
Benefits
Deliver maximum ROI for your IT business systems
- Improve resolution times with accurate incident routing
- Improve purchasing power and standardize applications to control costs, and ensure hardware and software assets are not under- or overutilized
- Create automated IT processes such as software provisioning to reduce help desk calls and improve employee satisfaction
- Eliminate the tedious task of manually assisting employees with common needs and improve utilization of your IT manpower
- Secure and protect your organization from rogue and unprotected software
Featured Details
Simplify integration to IT business systems
Getting your data right—and the foundation it provides—doesn’t have to be complicated. You can drive efficiency across your enterprise and ensure alignment with business goals.
Normalize configuration items (CI)
Flexera One can ensure CIs are enriched with lifecycle and migration information for informed decision making.
Keep data up-to-date
Stay apprised of data source, product and market changes with Flexera One, powered by Technopedia, the most trusted and comprehensive source of hardware, software, SaaS and cloud product information in the world. You can consolidate data from multiple sources, identify key data from noise, enable consistent data structure and provide valuable market data to applications such as ITAM, CMDB, SAM and service desk.
Populate model tables
Clean up your tables with reliable data. Use comprehensive and categorized listings of software and hardware models.
Utilize non-discoverable market data
Enrich and increase consistency in data across your IT business systems. Diminish risk with clean, structured and up-to-date CMDB data.
IT Visibility Capabilities
Discover how IT insights can help you optimize the value of your technology
Fast and automated mapping of all your business services
Bypass the manual work needed to make sense of application dependencies. Utilize intelligent automation to ensure your service mapping is always current and complete.
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