Alexa for Business

Alexa for Business lets employees reserve meeting rooms and start conference calls using intuitive voice commands. Employees don’t need to use remote controls and manually dial-in to meetings, or look up room availability on the calendar. Employees can just say “Alexa, join the meeting” to start their online meeting, “Alexa, is this room booked?” to find if the meeting room is free, “Alexa, who booked the room”, to find who made the booking and “Alexa, book the room” to quickly book a meeting room. Alexa for Business can also provide end-of-meeting reminders a few minutes prior to the start of the next meeting. This encourages employees to end their meetings on time and allows the next meeting to start in a timely manner.

Often, meeting rooms are reserved but not used, leading to poor utilization of expensive assets and employee frustration. Alexa for Business can automatically release booked yet unattended meeting room reservations after a chosen time period, making meeting rooms available to your employees when they need them. Alexa for Business automatically tracks meeting rooms metrics like attendance rate, recovered bookings, and most and least used rooms, which you can download and analyze to optimize the meeting rooms space at your workplace.

Alexa for Business lets your employees be more productive throughout their day at work, at home or on the go. With a few simple set-up steps, employees can link their email & calendars with Alexa. They can then ask Alexa to join online meetings, schedule or re-schedule calendar meeting events, inform meeting participants if they are running late or get work briefings to prepare for their work day. These are Alexa for Business powered features that are available from personal or workplace enrolled Alexa devices.

Voice offers a more intuitive way to access business applications. With Alexa for Business, IT teams can build custom skills that add a voice interface to applications such as Salesforce, ServiceNow, or any of your custom apps and services. IT teams can provide rich, personalized voice experiences that redefine the way employees get work done. Custom skills can be selectively enabled in conference rooms or for employees to use on their personal devices.

Alexa for Business utilizes information about the devices, user accounts, and skills in your organization. When someone in your organization asks Alexa a question, Alexa uses this information to respond or perform the requested action. For example, when a user says “Alexa, start the meeting” in a conference room, Alexa uses the location of the device, the calendar information for the room, and the type of video conferencing equipment available, all stored in your Alexa for Business account, to start the meeting.

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