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iPad Pro black screen - any touch speaks a message too fast to understand | MacR...
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iPad Pro iPad Pro black screen - any touch speaks a message too fast to understand
iPad Pro 12.9-inch (3rd Gen)
I am trying to fix this for a friend. Cannot shut off this IPP. Any touch to (black) screen results in a stream of unintelligible speech, lasting about one second (not much longer than that. It's too fast to understand - (could be a foreign language - my friend is from India - but the speech is TOO fast to understand anything.)
If I touch the screen again, I just get a weird beep. Wait about a minute, and a touch gives the same ultra-fast speech.
The IPP responds to a forced reboot, and I get an Apple icon - normal at that point. And, get a login screen (I think -- there's some visual elements, and some text - but that lasts only about1 second - the screen goes black, there's no time to try anything at all.
And, the screen remains black, with only the super-fast speech or beeps - until I try the force-restart again, and get the same result.
I remember reading something about a problem that some iPad users had, a couple of years ago, with a similar, very fast speech, almost like what I have now, but... I can't find any links to any information about that. I thought there were a few posts about that on this forum, but a search found nothing. Could be that I have not used the right search terms, but I can't find anything even close to what I see.
I have a MBAir, and I have Mac mini. Neither one will see the iPad Pro when I connect to a USB port. The IPP does see that something connected, because it offers that weird speech, but nothing appears on the screen, just stays black.
I might be able to post of video of what it does, but not sure how helpful a video will be.
I THINK the message is played, even without touching the screen at all, as it sometimes plays when the iPad is just moved, like the FaceID sensor notices that the light has changed --- At least I think that is what happens when I hear the "message", even though the screen was not touched at all.
Any ideas about this? I would love to have something to tell my friend.
I am trying to fix this for a friend. Cannot shut off this IPP. Any touch to (black) screen results in a stream of unintelligible speech, lasting about one second (not much longer than that. It's too fast to understand - (could be a foreign language - my friend is from India - but the speech is TOO fast to understand anything.)
If I touch the screen again, I just get a weird beep. Wait about a minute, and a touch gives the same ultra-fast speech.
The IPP responds to a forced reboot, and I get an Apple icon - normal at that point. And, get a login screen (I think -- there's some visual elements, and some text - but that lasts only about1 second - the screen goes black, there's no time to try anything at all.
And, the screen remains black, with only the super-fast speech or beeps - until I try the force-restart again, and get the same result.
I remember reading something about a problem that some iPad users had, a couple of years ago, with a similar, very fast speech, almost like what I have now, but... I can't find any links to any information about that. I thought there were a few posts about that on this forum, but a search found nothing. Could be that I have not used the right search terms, but I can't find anything even close to what I see.
I have a MBAir, and I have Mac mini. Neither one will see the iPad Pro when I connect to a USB port. The IPP does see that something connected, because it offers that weird speech, but nothing appears on the screen, just stays black.
I might be able to post of video of what it does, but not sure how helpful a video will be.
I THINK the message is played, even without touching the screen at all, as it sometimes plays when the iPad is just moved, like the FaceID sensor notices that the light has changed --- At least I think that is what happens when I hear the "message", even though the screen was not touched at all.
Any ideas about this? I would love to have something to tell my friend.
Is it possible your friend's iPad is stuck in Voice Over?iPad Pro 12.9-inch (3rd Gen)
I am trying to fix this for a friend. Cannot shut off this IPP. Any touch to (black) screen results in a stream of unintelligible speech, lasting about one second (not much longer than that. It's too fast to understand - (could be a foreign language - my friend is from India - but the speech is TOO fast to understand anything.)
If I touch the screen again, I just get a weird beep. Wait about a minute, and a touch gives the same ultra-fast speech.
The IPP responds to a forced reboot, and I get an Apple icon - normal at that point. And, get a login screen (I think -- there's some visual elements, and some text - but that lasts only about1 second - the screen goes black, there's no time to try anything at all.
And, the screen remains black, with only the super-fast speech or beeps - until I try the force-restart again, and get the same result.
I remember reading something about a problem that some iPad users had, a couple of years ago, with a similar, very fast speech, almost like what I have now, but... I can't find any links to any information about that. I thought there were a few posts about that on this forum, but a search found nothing. Could be that I have not used the right search terms, but I can't find anything even close to what I see.
I have a MBAir, and I have Mac mini. Neither one will see the iPad Pro when I connect to a USB port. The IPP does see that something connected, because it offers that weird speech, but nothing appears on the screen, just stays black.
I might be able to post of video of what it does, but not sure how helpful a video will be.
I THINK the message is played, even without touching the screen at all, as it sometimes plays when the iPad is just moved, like the FaceID sensor notices that the light has changed --- At least I think that is what happens when I hear the "message", even though the screen was not touched at all.
Any ideas about this? I would love to have something to tell my friend.
I don't know about being stuck in Voice-Over....
Even if that is possible - there is no way to get at any settings. The screen doesn't remain up for long enough to identify anything, let alone try to change a setting. (How would that even happen, and how would I get that "unstuck"?
As I said, the screen goes black after about one second, and there is nothing visible on the screen until the next time I do a force-restart.
Even if that is possible - there is no way to get at any settings. The screen doesn't remain up for long enough to identify anything, let alone try to change a setting. (How would that even happen, and how would I get that "unstuck"?
As I said, the screen goes black after about one second, and there is nothing visible on the screen until the next time I do a force-restart.
It's just my educated guess that the problem is voice over.I don't know about being stuck in Voice-Over....
Even if that is possible - there is no way to get at any settings. The screen doesn't remain up for long enough to identify anything, let alone try to change a setting. (How would that even happen, and how would I get that "unstuck"?
As I said, the screen goes black after about one second, and there is nothing visible on the screen until the next time I do a force-restart.
Voice Over is for vision-impaired users for whom the screen is not useful. The screen being black, with talking, suggests the iPad is in Voice Over mode. And one of Voice Over's options is speaking rate.
I have no idea how your friend's iPad could have gotten into that mode.
The link I gave you includes ways to turn off Voice Over without using the screen.
Some progress... I have been able to boot to recovery mode on this iPad.
So, perhaps updating will work (before I try a restore - there doesn't appear to be a backup, and I don't know how to do that from recovery mode, anyway)
And, I have to contact my friend to ask if he had already updated to 15.3 version. I hope so.
So, perhaps updating will work (before I try a restore - there doesn't appear to be a backup, and I don't know how to do that from recovery mode, anyway)
And, I have to contact my friend to ask if he had already updated to 15.3 version. I hope so.
Bad stuff....
I tried to simply update.
Seemed to be going OK, and appeared to be finished, when I got a "Swipe up to recover" and...
it won't accept any kind of swipe. I have tried one finger, two, three and four fingers. Tried various directions instead of "up", and the only result was that randomly, it would suddenly bring up a passcode entry screen. And, the screen refuses to accept ANY keypresses. I get a "beep", which seems to echo the number that I press, but no entry results in any actual entry to the keycode blocks. They simply remain blank.
I can't find anything on the 'net that shows any way to troubleshoot this, other than trying the update again (now done that about 10 times, with no change - seems to get close to an end for the update, then get the "Swipe..." screen, then no-go at that point.
I am beginning to thing that the only way forward is to do a full restore, which of course, deletes everything. Got to talk to my friend (who is unavailable at the moment), so he knows what I am doing here, and what happens next.
Is there anyone who can offer me any other path now, other than full restore?
I tried to simply update.
Seemed to be going OK, and appeared to be finished, when I got a "Swipe up to recover" and...
it won't accept any kind of swipe. I have tried one finger, two, three and four fingers. Tried various directions instead of "up", and the only result was that randomly, it would suddenly bring up a passcode entry screen. And, the screen refuses to accept ANY keypresses. I get a "beep", which seems to echo the number that I press, but no entry results in any actual entry to the keycode blocks. They simply remain blank.
I can't find anything on the 'net that shows any way to troubleshoot this, other than trying the update again (now done that about 10 times, with no change - seems to get close to an end for the update, then get the "Swipe..." screen, then no-go at that point.
I am beginning to thing that the only way forward is to do a full restore, which of course, deletes everything. Got to talk to my friend (who is unavailable at the moment), so he knows what I am doing here, and what happens next.
Is there anyone who can offer me any other path now, other than full restore?
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