How calm technology can help us be more human
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SUNDAY REWIND: How calm technology can help us be more human by Amber Case
BY Louron Pratt ON NOVEMBER 28, 2021
The need for technology has accelerated over the past few years. It’s evolving around us and has a huge impact on our daily lives.
In this Sunday Rewind episode, we look back to when Amber Case, Cyborg Anthropologist spoke at #mtpcon London. In her talk, she discusses the concept of Calm Technology and how it can help us to be more human during a technological age.
Amber believes that the more technology we bring in, the more front-line customer service becomes. “There are naturally going to be mistakes within these systems and you need to be able to solve them quicker and quicker,” she says.
Product Managers should strive to see the whole system that they are operating within and make sure that it meets the needs of their users. Organisations that get this right will gain ground on those that only look at things in isolation.
Read How calm technology can help us be more human in full today and watch other episodes in our Sunday Rewind series.
About
Louron Pratt
Louron is a junior editor at Mind the Product. He has had a background in writing and editing while previously working as a journalist for several business publications. He spent the first few years of his career working in content marketing and audio production. You can find him on Twitter as @LouronPratt22.
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