Facebook, Instagram, WhatsApp, And Oculus Are Down
source link: https://www.buzzfeednews.com/article/katienotopoulos/facebook-instagram-and-whatsapp-are-down
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Facebook, Instagram, And WhatsApp Are Slowly Coming Back Online
Facebook's apps were down for more than six hours.
Last updated on October 4, 2021, at 7:05 p.m. ET
Posted on October 4, 2021, at 1:39 p.m. ET
Facebook and its entire family of apps are gradually becoming reachable after a lengthy outage Monday morning. Shortly before 9 a.m. Pacific time, the social network's namesake app, along with Instagram, WhatsApp, Facebook Messenger, and Oculus — Facebook's virtual reality service — seemed to disappear from the internet.
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The outages, which were global, appear to have been caused by a server configuration issue. Nearly seven hours later, at around 3:42 p.m. Pacific time, the services slowly began coming back online — though they were hardly fully available, with Instagram returning intermittent 5xxx server errors. Departing Facebook CTO Mike Schroepfer tweeted a public apology, and CEO Mark Zuckerberg posted similar sentiments to Facebook.
Inside Facebook, the outage wreaked havoc across several crucial internal systems. A number of employees told BuzzFeed News that they could not receive emails from outside addresses. Others reported that the badges they use to enter Facebook buildings had stopped working. Even Adam Mosseri, the head of Instagram, nodded to the broad extent of the outage, tweeting that it "does feel like a snow day."
Shortly after the outage occurred, Facebook spokesperson Andy Stone tweeted that the company was working to restore access to its apps — but it was clearly a struggle. Four hours later, Schroepfer tweeted, “We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible.” Meanwhile, the company offered no explanations.
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While the outage was frustrating for daily users of Instagram and Facebook, it was far more problematic for the millions of people who use WhatsApp as a primary communication tool.
WhatsApp outage is orders of magnitude worse if you're a South Asian person in another country.
The Facebook outage is among the worst in recent memory. In 2019, the company's various services went down for about 24 hours, but only for some people. The company attributed that outage to server configuration issues.
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Katie Notopoulos is a senior technology reporter for BuzzFeed News and is based in New York. Contact this reporter at [email protected].
Contact Katie Notopoulos at [email protected].
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