组织或项目内部影响因素分析
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组织或项目内部影响因素分析
对组织战略或项目管理产生影响的因素，不仅包括前文所述的外部影响因素，还包括如下内部因素：
1）组织总体绩效；
Overall performance of the organization;
2）资源因素，比如基础设施、过程运行环境、组织的知识；
Resource factors, such as infrastructure, environment for the operation of the processes, organizational knowledge ;
3）人员方面，比如个人能力、组织行为和文化、工会关系等；
Human aspects such as competence of persons, organizational behaviour and culture, relationships with unions;
4）运营因素，比如过程或产品和服务的提供能力，质量管理系统绩效，客户满意度监视等；
Operational factors such as process or production and service provision capabilities, performance of the quality management system, monitoring customer satisfaction;
5）组织管理因素，比如决策规则和程序或组织架构。
Factors in the governance of the organization,such as rules and procedures for decision making or organizational structure.
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