Creating a Signature Customer Experience: Are You GLUE-ed?
source link: https://blog.knoldus.com/signature-client-experience-are-you-glu-ed/
Go to the source link to view the article. You can view the picture content, updated content and better typesetting reading experience. If the link is broken, please click the button below to view the snapshot at that time.
Creating a Signature Customer Experience: Are You GLUE-ed?
Imagine that you are in a restaurant and when your order is placed on the table, you realize that an extra item is included in the package. You enquire about it and the waiter says “It’s on the house! As per the management, I could offer one complimentary dish to any one of the customers today!”.
Let’s try and relate to another scenario: You requested your team member to prepare important data and share it by Wednesday. On Tuesday, the same week, your team member informs you “The data is ready along with the analysis”
Need another one? Let’s try this: You take your car to the workshop to get the oil and filters changed. Suddenly you observe that one of the workers is changing the oil and the other is cleaning the interior of your car!
Aren’t you surprised and going through a mixed emotion of unexpected happiness?
We all are living in a world surrounded by expectations. The real moment of charm arrives when expectations are delivered with little unexpected extra. This exactly is what we refer to as GLUE – Giving Little Unexpected Extra!
Remember, it need not be colossal but just a little bit of extra delivery over the client’s expectations! A small amount of GLUE has the ability to make a huge difference to our lives, our businesses, and our work. It is a little bit extra that goes beyond the transaction and demonstrates that we truly care for our clients.
Hence the billion-dollar question – Are you GLUE-ed?
Recommend
-
50
glue Trying to glue cljs and vue together. Overview So far main idea is just to configure components via clojurescript. Demo Check out
-
29
README.md AWS Glue ETL Code Samples This repository has samples that demonstrate various aspects of the new
-
13
Introduction I previously wrote how to configure minicom to connect to a device over serial UART . In that po...
-
10
Technical leadership and glue work Technical leadership and glue work Kaushik Gopal If you’re in tech and have been thinking about your work and role i...
-
7
Don’t super glue heatsinks to your Raspberry Pi I recently bought a Raspberry Pi 4B to use as a small always-on home server. I don’t plan to run it at full throttle all the time, but I still wanted to upgrade it with a heatsi...
-
7
PDF creation with Samba, Ghostscript, and a bit of glue When I worked for that school district, I sometimes did a bunch of things which were intended to save money. Turning our existing "screwdriver shop" machines into
-
9
@gluecodes GlueDOM Makes non-trivial UI components easy to read and maintain. Gradual learning curve, no need to learn another templating syntax (directives etc.). Reads sequentially as HTML while remain...
-
9
What "glue" lanugages do you use/like? I develop and use a lot of different scientific code in my work (I’m a theoretical chemist). I have pipelines with components written in C/C++, Python, AWK, Haskell, tcl, various shell dialect...
-
13
Content Opinions expressed in this article are those of the sponsor. Search Engine Land neither confirms...
-
6
Customer strategy 8 Best Practices for Creating a Compelling Customer Experience ...
About Joyk
Aggregate valuable and interesting links.
Joyk means Joy of geeK