Amazon Refused to Refund $7,000 After Shipping an Empty Box Instead of a Sony a1
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38 Comments
Dont buy anything from Amazon. Further i find most of their stuff is overpriced when compared to retail store prices. Just check for yourself and you will see. It is even worse for camera equipment.
Prices highly depend on region. In the EU it's very different from the US, for instance.
But in general, I would avoid ordering such expensive gear from an online-only store. It's not unlikely that gear will need to be serviced at one point in time, and physical stores will always be more reliable when it comes to service.
Amazon has been excellent for me regarding Laptops, Cameras, Drones, Hifi Equipment. They just gave me a shipping label for repair centers and I got my stuff fixed. Physical stores always tried to downplay or refuse service.
That’s not really possible for many parts of the country. They simply do not have a camera store in their area, or the camera store will not stock something so expensive.
There are better people to deal with online or in person than Amazon, fact!
Yep, that's why the majority of my gear purchases are through B&H.
Many local stores sell through Amazon so what are you talking about?
The really small stores or home businesses do. The larger ones dont from what I've seen. Btw, Im talking about Canada
Not sure about up in Canada. But in the US, Amazon is an authorized dealer for both Canon and Nikon. As such, their prices have to be as dictated by Canon and Nikon. I think you will find that they are not more expensive, nor offer non-authorized discounts on non-gray market equipment. Local camera stores, if authorized dealers, also play by those same rules. So, i must disagree that Amazon is "even worse" or "overpriced" when compared to local shops.
We agree to disagree about prices. Btw, Canon, nikon, Sony or other manufacturers are not allowed to sell independently on their own in Canada. They must sell through a store. Usa is different and has different laws
I'm gonna buy from Amazon vs local for a couple reasons.
First and foremost where I live it's cheaper than locally on most products.
Secondly since COVID-19 I've made a habit of doing a lot more online shopping. I'm in a Red State in the US. Locals here resisted masks, called lock downs communism, insisted bars were essential business and had to remain open, wound up with one of the highest death rates per capita globally, and our hospitals became so overwhelmed the federal government had to send us military nurses to help staff our hospitals. In response to all this the state government passed a law making state wide mask mandates illegal in the future.
So yeah, I'll buy off Amazon and save money while avoiding people.
Try to deal with locals - Mr Bezos does not need more of your money nor does his ex-wife - Help the local guy stay in business if he/she takes care of you properly.
The couple is from Alamosa, Colorado. I don't know if you are familiar with that part of the country, but local is not an option. That is more and more becoming the case in so many small and midsize cities. It is unfortunate, but true. While I spend most of my time in the mountain west, where camera shops are few and far between, I also spend time in Tucson, which is a city of one million, and there are no local camera shops there either. The closest is in Phoenix.
I choose to buy my equipment from Adorama, MPB, or B&H to at least support independent, if not local, businesses. But not everyone is familiar with these places and may be more comfortable ordering from Amazon.
The point being that it is easy to be elitist and tut-tut people for buying from Amazon (or Best Buy, or directly from Canon, Nikon, etc), but in many parts of the country it is the only option. We would all like it to not be that way, but it is reality. Amazon did not put camera shops in Alamosa, CO out of business. They do; however, provide a resource for photography enthusiasts in Alamosa, Tucson and hundreds of other cities and towns all over the country.
Mike's Camera in Boulder is great to deal with online or in person
Unfortunately, my area doesn't have a "local guy." The closest thing I have to a real camera shop is Best Buy, and that's over an hour away. Local camera shops, like most niche retail stores, are just nonexistent in smaller towns, so unless you live in a big city (or near one) you're forced to buy online. Sometimes you either buy from a major online seller like Amazon or you live without.
No local options near me. That said, I'd rather deal with one of the many other private shops online than give Amazon my money. B&H, Mike's Camera, ProCam, even directly with Nikon etc... all better options.
next time don't buy amazon ... just buy local shops in your city ! ;)
Absolutely shocking! Not the empty box part. But the part where Bezos refunded the money. He stole a $50 giftcard from me and will not give it back.
While this isn't the reason, I've never and never will buy a thing from Amazon. I'll even pay extra to have things shipped from people that only sell through an Amazon store
Sony will have the MAC address associated with the camera serial number. The device can be tracked if it is ever connected to or through the web.
why do u think bezos so rich? 7k x 2000+ suckers adds up
The man is rich because he practically pioneered the connected ebook movement and he simply made a better ereader than the others on the market at the time.
It’s like Elon, he made millions getting into the internet early and to this day his creation might be the largest online payment service in the world.
first off, i keep seeing these scams for $7000. the camera is available at BH for $6500 and no tax if you have payboo card. guess there's a sucker born every minute.
I usually see the same price at both, can't avoid the tax, but then BH throws in free accessories like the 4TB WD HDD they gave me a few years ago.
Should have bought the R5 and get a better product and have money left over for a new lens.
It would also not have had this problem.
Im not surprised around christmas time the scamming and schemes was at an all time high the delivery person logged that he handed a kindle fire directly to me and he actually left it on someone elses porch the mailman told me my package was around the corner which i had to run to get but amaxon said i could keep.it because i told them the truth which was it wasnt handed to me but im waiting so they refunded me the money which wasnt the point,i wanted my item and i ordered it to be on time,blame the workers there are some deceitful people in the world too many if you ask me.
Ley me add that they only way to get a refund is through jeff everyone else acts clueless,gotta love him for that atleast he do know what customer service is he need to teach his employees about it,i had to contact him personally as well
Andy, I realize that you are british, but Alabama is 1400 miles (2200 km) from Colorado. Please replace Alabama with Alamosa
If Amazon actually packed everything in plain brown packaging and didn't ship just in original product outer with customers details on then no-one would know what's valuable or not !!
Amaozn continues to allow 3rd party sellers, and then allows 3rd party sellers to claim PRIME when thats kiterally impossible nc they have to ship to amazon first. And if you oay every month, you are GUARANTEED 2 day shipoing period with prime. Yet amazon continues to do nothing about it. Im waitinf for them to have a federal class civil lawsuit. Jeff bezos has been stealing other sellers ideas, and then shutting their accounts down. I watched it with my own 2 eyes on tv in court, along with zuckerberg there along with him, back and forth. They never answered a question and constantly denied complaints of people literally across the entire world.
It's not impossible... This literally happens thousands of times per day. Here's how it works: The 3rd party seller signs up for Amazon Fulfillment, which stocks the seller's products in Amazon's DCs. The seller orders products from the manufacturer, and has them delivered directly to the Amazon DC. The seller agrees to take a small cut in profit to cover some of the Prime shipping. It's clean, efficient, and helps the seller because they don't get bogged down with in-house inventory and shipping headaches.
You should probably turn off your TV, pick up your camera, and go outside.
Buy from Walmart and pick it up in the store. Problem solved and Walmart will immediately replace it if needed.
Years back, I ordered a camcorder frim Amazon. I opened it, and found that the accessories were in the box, but not the camera. And sure enough, this was someone selling trough Amazon, a camera store in Brooklyn -- Brooklyn shops notorious for being scammers and criminals. I contacted Amazon, who told me I should try resolvimg it with the retailer. They asked me to send the whole thing back.
Which I did, but I had the foresight to mark the camera box. They sent a new shipment. I set up another video camera, some good lights, and filmed myself opening the shipping box. Inside, of course, was the same box, still missing a camcorder. What were these people even thinking? I wrote Amazon back, telling them what happened, and about my unboxing video. They issued the refund -- B&H sent a box with camcorder intact a few days later.
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