alphachat - Automate your SaaS support with powerful conversational AI | Product...
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Hello Product Hunters 👋 I’m Indrek, co-founder of alphachat.ai Excited to be here!
Kudos to @chrismessina for the hunt 🙏
alphachat.ai is a powerful Conversational AI product for SaaS companies to automate customer support on their website.
We are different because with us you can:
👉 Build intent detecting bots with pre-trained customer service FAQs on our self-service NLU platform. 👉 Launch bot in minutes and deflect 65% of inquiries. No expensive consultants or long pilots. 👉 Get live chat that comes built-in. 👉 Authenticate users through the API so that the bot gives personalized answers (in Enterprise Plan).
You get a sweet deal.
Use promo code PRODUCTHUNT to get 1 month free (€400 value). Psst .. in the end of the tutorial video there is also a secret promo code 😁
Webinars today.
For this special day we also have a Clubhouse show and 2 Zoom webinars (no registration necessary).
1) Join us today 11am ET / 3pm GMT here for a Clubhouse session..
2) Join us today noon ET / 4pm GMT here for product run-through with Q&A.
3) Join us today 2pm ET / 6pm GMT here for a tutorial on how to build good customer service bots.
More about us Over the past years we’ve been building our Conversational AI product that is serving banks and telecoms with 250,000 bot conversations / month.
We noticed that customer support specialists wanted to build Conversational AI bots by themselves without learning to code. So we worked hard and are now launching our previously enterprise-only product as a self-service Conversational AI platform.
The main benefits we have seen from customers is:
👉Increase self-service rates in customer support (an average of 65%). 👉Reduce human agent workload. 👉Satisfied customers through 24/7 personalized support.
Enjoy 🎉
Looks smart. Now let's say user asked a question that the bot wasn't able to answer, or if the user wants human support instead, is it possible to route them to our support staffs? Is there a backend system to facilitate that? Also, do you have a mobile app?
Thank you and congrats on the launch!
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