Responsibilities

• Working closely with your squad’s dedicated Senior Product Manager, Tech Lead, engineers, and stakeholders, you’ll design and maintain a suite of products and features that drive both user delight and business value.
• Ownership: You will own the company’s Candidate-facing designs, improving upon existing products and conceiving new ones.
• Design Process: You’ll refine our methodology for conceiving, executing, releasing, and maintaining The Muse user experience.
• UX Strategy: You’ll own your squad’s product-design roadmap and other strategic artifacts, such as customer journey maps, user flows, and personas.
• Collaboration: You will gather requirements and input from members of your team as well as from other internal stakeholders, particularly Content and Marketing.
• Design System: To ensure design and dev process efficiency, you will create, organize, and maintain patterns in a design system.
• User Research: You’ll develop a sustainable qualitative research plan that garners ongoing insights from our Millennial and Gen-Z job-seekers; you’ll leverage our robust suite of quantitative data to make informed design decisions.
• Mentorship: You’ll hone our organization’s design acumen by coaching other designers, stakeholders, and squad members on design process, philosophy, and execution.
• Execution: You’ll deliver to market design that elevates The Muse brand and bring career development to the next level.

Skills & Traits

• You have several years’ experience in managing the entire design process for your products, from concept to design execution. This includes customer journey, user research, information architecture, wireframes, user flows, and interface/interaction design.
• Predictability: You have a road-tested process that will help your team get to the right answer, faster.
• Problem-Focused: You can adeptly identify problems worth solving, and you help the team stay focused on the problem throughout the product-design process.
• Empathy: Whether a job seeker, an employer, or a Muse staffer, your process puts the user at the center of the design and ensures that real, human needs are being met.
• Transparency: You communicate seamlessly across the entire org to include all key stakeholders in your process to usher the best ideas to production.
• Impact: Qualitative and quantitative data are an integral part of your design mindset, and your designs impact measurable goals.
• Agility: You believe in the MVP and seek to find the shortest path to the best answer.
• User Research: You are skilled in various research methods from which you are able to glean actionable insights.
• Delight: You have a keen eye for visual design and you seek to elevate The Muse brand with clean, modern design execution.
• Detail Orientation: You don’t miss a pixel in QA and your designs consider an array of screens, devices, experiences, and user abilities.
• Focus: You are a ruthless prioritizer and seek out only the most impactful work.

Career Experience

• You feel great about where you are in your career — knowledgeable, accomplished, and confident — and you’re eager for a new challenge. You’re looking to grow quickly into a design leadership role, with more oversight and responsibility, but not without the love and support of your team and your manager.
• 7+ years of digital user experience and user interface design
• 3+ years of owning the design strategy for a product or team
• Deep knowledge of Agile/Lean/Scrum product design and development, preferably in a fast-growth startup environment
• Data-driven thinking and analytical skills are a must.
• You’ve managed several multi-quarter projects informed by user research.
• Experience managing a design system and/or design pattern library
• Knowledge of leading digital-design and prototyping tools such as Sketch and InVision
• Marketplace, e-commerce, or conversion-driven design are a plus.