7
sign
source link: https://thebpmfreak.wordpress.com/2018/01/09/whats-a-clear-sign-a-company-could-use-rpa/?shared=email&msg=fail
Go to the source link to view the article. You can view the picture content, updated content and better typesetting reading experience. If the link is broken, please click the button below to view the snapshot at that time.
What’s a clear sign a company could use RPA? « the BPM freak !!
There is an interesting discussion initiated by Peter Schooff @bpm.com
What’s a clear sign a company could use RPA? You Know a Company Could Really Use Robotic Process Automation When…
You Know a Company Could Really Use Robotic Process Automation When…What do YOU Think? https://t.co/31VUmWWLqY #BPM #process #RPA
— Peter Schooff (@PSchooff) January 4, 2018
My Thoughts:
You Know a Company Could Really Use Robotic Process Automation When…
- ..the workforce is involved in Mundane Monotonous Manual intensive tasks
- ..a rhythmic Keystrokes pattern on the back-office/front-office floor makes more noise (comparable to an industrial manufacturing unit)
- ..the agility in Customer Experience is negated by the sluggish back-office operations driven my manual hand-off
- ..cost & priority of modernization or digitalization of every ancestral/legacy system is not the need of the hour
- ..a Band-Aid solution like RPA is enough to heal the gaping wounds of the heterogeneous & messy heritage application landscape
- ..reduced labor expenses, improved efficiency, reduced cycle time & importantly overcoming labor fatigue/human error (in scenarios involving routine activities) are the business KPIs
- ..scaling labor for onboarding & training has an increased TAT (with RPA it is easy to multiply the bot workforce)
- ..there is a demand to convert the heavyweight head-down workforce (involved in routine assembly-line tasks) to knowledgeable/ intelligent workforce
- ..every discrete application in the enterprise landscape works in silos (with no defined integration) and have their individual priorities/transformation roadmap but a unanimous business objective to achieve “automation“
Typical head-down workforce activities in a scenario like a Customer Onboarding are:
- scanning paper forms to digitize it
- manual rekeying of data (data entry)
- 4-eye check (reviewer to confirm, data entry is flawless)
- manual hand-off of tasks with follow-ups
- manual classification of documents and bucketing it
- toggling across multiple screens/apps to copy and paste data (or fetch/compare info) – involving no traceability/audit trail
What’s a clear sign a company could use RPA? What’s your take?
Happy Learning!! 
Image Source: link
Recommend
About Joyk
Aggregate valuable and interesting links.
Joyk means Joy of geeK