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Nitpicking a coupon to talk about customer service
source link: http://rachelbythebay.com/w/2011/12/08/zeroed/
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Nitpicking a coupon to talk about customer service
While trying to figure out if this was actually a deal or not, I spotted something unusual about this coupon.
According to the fine print, this "offer expires: 00/00/11".
This presents a unique conundrum. Does that mean it never becomes valid? Or maybe it's already expired? Or does it last through the entire year -- three more weeks?
Of course, this is just me acting like a typical Silly Valley "language lawyering" engineer. Any reasonable individual would be able to handle this graciously if a customer presented it.
I mean, you wouldn't act like a cold and heartless robot and scare customers away on purpose, right? Valley companies never do that. Never.
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