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百度UNIT助力小能科技，牵手海尔集团智能云客服升级
source link: http://ai.51cto.com/art/201901/590367.htm
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2018年智能客服领域迎来了高速的发展，无论是控制企业人工成本，还是要提升客户服务体验，新一代客户服务变革的浪潮都已经袭来。整个行业处在传统业务向AI智能业务变革的前夕,越来越多的公司进入这个万亿市值的领域深耕布局。
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